Donor Services Associate I - Lewiston, ID - Full &/or Part-time/Hourly

Goodwill Industries of the Inland NorthwestLewiston, ID
Onsite

About The Position

This position involves accepting donated goods from the public and maintaining the donation area in a neat and orderly manner, both inside and outside. If located in a facility, the associate may assist in other areas of the store as needed. Part-time positions may be available with some benefits. A background check is required. The mission of Goodwill Industries of the Inland Northwest is to help people build independence within the communities they serve, and their vision is for every person served to achieve their fullest potential as an individual, enriching the communities. Their values include Respect, Quality, and Responsibility.

Requirements

  • Must pass background check.
  • Maintain a well-groomed appearance and acceptable dress in compliance with Goodwill Industries of the Inland Northwest's Dress Code.
  • Properly wear and maintain all required Personal Protective Equipment (PPE).
  • Maintain agency confidentiality.

Responsibilities

  • Provide outstanding customer service.
  • Greet donors at their vehicle.
  • Assist in unloading acceptable donations in a timely and courteous manner.
  • Thank donor for donations and ensure a receipt is offered to each donor, regardless of size of donation.
  • Maintain a well-groomed appearance and acceptable dress in compliance with Goodwill Industries of the Inland Northwest's Dress Code.
  • Prepare records and reports, as requested.
  • Keep supervisor informed of problems and suggestions related to the job.
  • Perform other duties in production and retail as assigned.
  • Comply with all Goodwill Industries of the Inland Northwest policies, CARF standards, and safety regulations.
  • Sort donations according to current Goodwill Industries of the Inland Northwest requirements.
  • Ensure donations are secure and appropriate sort is performed indoors.
  • Keep donation area neat, clean, and orderly.
  • Ensure equipment is in good working order.
  • Maintain an accurate count of donors on the DSC Worksheet.
  • Ensure the DSC is properly closed and locked at closing.
  • Call supervisor at beginning of each shift to report in and advise of condition of DSC site and donor counts.
  • Report any maintenance or safety discrepancies immediately to your supervisor.
  • Attend department, organization and other meetings/training as required.
  • Work collaboratively with Workforce and Family Services to provide participant services.
  • Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property.
  • Properly wear and maintain all required Personal Protective Equipment (PPE).
  • Maintain agency confidentiality.
  • Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).
  • Other duties as assigned.

Benefits

  • Some benefits may be available for part-time positions.
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