Donor Scheduler
About The Position
Our Donor Schedulers call prospective blood donors for life saving blood donation appointments. This position requires excellent customer service skills as you will be interacting with potential blood donors by telephone. Candidates must be friendly and reliable, be comfortable using computers, and possess strong written and verbal skills. This is a part-time position working under 30 hours per week. The schedule is Monday 9am-4pm, Tuesday 9am-3pm, Thursday 9am-4pm, Friday 9am-Noon, and Saturday 9am-1:30pm. ImpactLife provides lifesaving blood products to more than 120 hospitals and emergency medical service providers in a four-state region. In 2024, we celebrated 50 Years of Saving Lives. Over the years, we've grown and merged across the Midwest from small, independent, community nonprofits to evolve into ImpactLife. We are still an independent, community nonprofit, only we are not so small. Today, our team is 800+ strong across four states. We are headquartered in Davenport, Iowa and have distribution hubs and donor centers in Iowa, Illinois, Missouri, and Wisconsin. Every year we team up with thousands of blood donors and hundreds of community partners to help save lives through blood drives.
Requirements
- High School diploma or equivalent preferred
- Physical requirements include the ability to sit for long periods of time
- Must be able use a computer terminal and work with several computer programs
- Be friendly and reliable
- Possess strong written and verbal skills
- Pre-employment background check and drug screen are required.
Responsibilities
- Telephoning prospective donors from established call lists/files, scheduling donation appointments and maintain accurate donor records
- Interact in a positive, friendly, and customer-focused manner with donors
Benefits
- Industry leading pay rates including shift premiums and weekend pay
- Paid training
- Advancement opportunities
- On Demand Pay
- An opportunity to make a difference in your community
- Generous paid time off that begins to accrue on your first day of employment.
- Medical, Dental, and Vision insurance plans
- Free Life Insurance
- 401K with employer match
- Health Savings Account
- Flexible Spending Account
- Supplemental Insurance including Critical Illness, Accident, and Hospital Indemnity
- Doctor on Demand
- Employee Referral Bonus Program
- Tobacco Cessation Reimbursement
- Health Club Reimbursements
- Employee Savings Programs for discounts on various goods and services
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
