Donor Recruitment Associate

American Red CrossDurham, NC
$47,000 - $62,000Remote

About The Position

Joining the American Red Cross means becoming part of the world's largest humanitarian network. This role offers the chance to grow your career within a movement that matters, where success is measured by the number of people helped and communities made whole. You will have mentors to empower your growth and align your work with a mission bigger than yourself. The organization provides competitive compensation and benefits and fosters a community that respects individuals both professionally and personally.

Requirements

  • Bachelor's degree required.
  • 1 year of related experience preferred or equivalent combination of education and related experience required.
  • Responsible for providing own transportation for business purposes.
  • Ability to work on a team.
  • Ability to use a personal computer, applicable software, and office equipment for sustained periods of time.
  • May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.

Nice To Haves

  • Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to support implementation of programs is preferred.
  • Good organizational skills and the ability to handle multiple priorities effectively are required.

Responsibilities

  • Assist account managers in ensuring blood drives achieve goals through activities such as on-site recruitment, giving presentations to sponsoring organizations, managing online appointment schedules, and working sign-up tables.
  • Provide oversight and record keeping in Hemasphere and the online scheduling system (OLS) to ensure proper blood drive management and to provide tracking and statistical data on Sponsor group performance.
  • Offer organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals.
  • Schedule and implement education programs for Sponsor contacts, recruitment committees, line volunteers, and volunteer tele-recruiters within assigned groups to assist in meeting collection objectives and comply with regulations.
  • Utilize provided tools, technology, and strategy to enhance customer service, efficiency, and productivity.

Benefits

  • Medical, Dental, Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO: Starting at 15 days a year; based on type of job and tenure
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with up to 6% match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition
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