Donor Recruiter - Fertility

Aspire Fertility Austin•Houston, TX

20h

About The Position

The Donor Recruiter plays a vital role in helping individuals build families by identifying, engaging, and guiding prospective egg and sperm donors through the initial stages of the donor journey for Central Donor Recruitment and MySpermBank. As the first point of contact for donor candidates, the Donor Recruiter provides exceptional support, education, and guidance while creating a welcoming and positive experience. This role is responsible for recruiting, screening, and evaluating applicants to ensure they meet eligibility requirements established by Inception, professional guidelines, and clinic-specific criteria. The Donor Recruiter also ensures that all application materials are completed accurately and efficiently, helping donors successfully navigate the application and genetic review process. Working collaboratively with internal teams, the Donor Recruiter helps move qualified candidates through each stage of the recruitment process while maintaining the highest standards of confidentiality, accuracy, and regulatory compliance. The ideal candidate is detail-oriented, compassionate, and an excellent communicator who is passionate about delivering an outstanding experience and making a meaningful difference in the lives of donors and intended parents alike.

Requirements

High School Diploma or equivalent; Bachelor’s degree preferred.
Minimum of one year of experience in a health care related field preferred.
Minimum of one year of administrative experience, including knowledge of the healthcare industry, sales and/or marketing, or equivalent combination of knowledge and experience.

Nice To Haves

Experience with Outlook, Excel and Photoshop preferred.

Responsibilities

Review egg and sperm donor applications for eligibility in accordance with Prelude Network donor acceptance guidelines.
Conduct initial screening interviews to evaluate applicants for the program.
Explains donor program details and provides information to prospective donors via telephone, email, and virtual consultation.
Establishes an ongoing relationship to encourage completion of the application and screening process.
Coordinates genetic risk assessment and review with contracted Genetic Counselors and reviews all genetic reports prior to handoff to donor coordinators.
Obtains necessary medical records to establish applicant eligibility for donation.
Creates and maintains donor profiles in the donor database program and prepares applicants for handoff to donor coordinator.
Collects and prepares applicant photos for sharing in their online donor profile.
Responsible for donor profile preparation, reconciliation of information, and review before handoff to donor coordinator.
Identifies inconsistencies in donor information and strives to maintain accurate data and records across all systems.
Attends meetings to discuss applicant process/management; maintains relevant spreadsheets/documentation.
Establish and maintain collaborative relationships with MySpermBank team, Central Donor Recruitment staff, Inception Corporate team and vendors, Prelude Network clinical and admin teams.
Able to communicate, problem solve independently, and respond quickly to all key team members needs and inquiries.

Benefits

Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee only healthcare coverage option is also available.
Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!
Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable!
Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.
Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.