Donor Partnerships Manager I

The Childrens Home Society of Missouri•Saint Louis, MO

22h•Hybrid

About The Position

The Donor Partnerships Manager I plays a key role on FamilyForward’s Development team, supporting donor engagement, stewardship, events, and volunteer activities. This position is perfect for someone passionate about mission-driven work, building relationships, and growing a career in nonprofit fundraising. The Donor Partnerships Manager I will help manage a small portfolio of donors, contribute to fundraising campaigns and events, and provide meaningful support to the broader development operations in a fast-paced environment. This is a great opportunity to learn about the art and science of fundraising from a collaborative, experienced team. FamilyForward is committed to upholding the Organizational Health Anchors that we have set for the agency, including: safety; mindfulness and self-regulation; relational health; cultural diversity, inclusivity, equity, and anti-racism; clinical lens; vicarious trauma and compassion fatigue.

Requirements

Bachelor’s degree or equivalent combination of education and experience in a related field.
1–2 years of experience (including internships or volunteer roles) in fundraising, communications, customer service, or relationship-based work preferred.
Exceptional interpersonal and communication skills, both written and verbal.
Ability to take initiative, manage multiple tasks, and stay organized in a dynamic, team-oriented environment.
Proficiency with Microsoft Office products.
Comfortable working with databases and willingness to learn Raiser’s Edge NXT.
Enthusiasm for learning, mission-driven work, and developing relationships.
Availability to occasionally support events on evenings or weekends.
Knowledge of FamilyForward’s mission, programs, and community impact, or the ability to quickly learn and communicate it effectively.
Ability to be flexible and adapt to changing needs and time pressures.
A strong customer service mindset and ability to build rapport with donors, volunteers, and community members.
Curiosity, humility, and a willingness to receive feedback and grow professionally.
A keen eye for detail and a proactive approach to problem-solving.
A collaborative spirit with an out-front attitude and comfort working across teams.
Respect for confidentiality and sensitive donor information.
Ability to disseminate information clearly and concisely.
Ability to exercise discretion and sound judgement.

Responsibilities

Manage assigned Development staff, including Special Events and Volunteer Coordinator, and donor-volunteer integration efforts as part of donor strategy.
Develop and execute comprehensive fundraising and donor engagement plans.
Own and manage a portfolio of 90–150 donors, including cultivation and solicitation.
Oversee and be accountable for fundraising events and third-party fundraising efforts.
Support the cultivation and stewardship of individual, corporate, and foundation donors through personalized outreach, thank-you calls, handwritten notes, and impact updates.
Manage a portfolio of donors with the goal of deepening engagement and increasing giving over time.
Maintain a curious, energetic, and mission-centered approach to work and collaboration with others in the department and the agency.
Proactively ask how you can support others within the department and across the organization.
Assist in the planning and execution of donor facing events, including logistics, guest outreach, day of support, and post-event follow up.
Partner with others as assigned, including the Special Events and Volunteer Coordinator, to support volunteer engagement efforts and provide excellent experience for FamilyForward volunteers.
Conduct donor research and prepare briefing materials for Development leadership and other team members as needed.
Collaborate with the Communications and Engagement team to draft donor communications, acknowledgments, and impact stories.
Maintain accurate and timely donor records and activity notes in the donor database (Raiser’s Edge NXT).
Help coordinate stewardship touchpoints, including holiday cards, thank you gifts, and milestone recognition.
Participate in department meetings and contribute ideas to support donor acquisition, retention, and appreciation.
Contribute to grant writing initiatives with a focus on learning and growth.
Other duties and projects as assigned.

Benefits

Paid time-off for Agency Wellness Week (December 25th to December 31st annually).
Emphasis on professional learning, growth, and development.
Diversity of the position gives you opportunities for new experiences.
Opportunity to work collaboratively with a dynamic team.
Medical, dental, and vision coverage for you and your family
Optional short-term disability
Virtual medical and mental health care coverage
Employee Assistance Program counseling services
Pre-tax medical Flexible Spending Accounts
Health Reimbursement Account for deductible expenses over $1000 individual; $2000 for families
3% dollar for dollar company-matched 403(b) retirement savings account
Company-paid long-term disability and life insurance
10 paid holidays, including 2 floating holidays
Wellness Week paid time off December 25th – 31st annually
Paid vacation time and health and wellness leave
Education assistance program
Public Service Loan Forgiveness eligible employer