Outbound Call Center Coordinator - Remote
Vitalant
•Remote
About The Position
Vitalant is seeking a Donor Outreach Coordinator dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead – together. Your impact as a Donor Outreach Coordinator is vital. You will support Vitalant's life saving mission by actively engaging with current, previous and potential donors to schedule their next blood donation at a local blood drive.
Requirements
- High School Diploma or GED required
Nice To Haves
- One year of customer service experience preferred
- Call center experience preferred
Responsibilities
- Enhance the donor experience by providing quality customer service while inspiring donors to realize their life-transforming potential.
- Collaborate within a supportive team atmosphere, contributing to a positive work environment and goals.
- Retain donors by scheduling donation appointments, resolving customer service concerns, and consistently providing excellent customer service.
- Code donor records appropriately based on the information provided by donor and management.
Benefits
- Medical, dental, and vision insurance
- 401K + 5% company match
- Tuition assistance up to $5k per year
- Free basic life and AD&D insurance
- Free short- and long-term disability insurance
- Paid time off
- Employee Resource Groups
- Recognition and perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
