Donor Greeter- Stage

Memphis Goodwill•Memphis, TN

8d•Onsite

About The Position

The Donor Greeter is responsible for providing a positive and efficient experience for donors. This role involves greeting donors, assisting with unloading donations, providing tax receipts, and maintaining accurate donation counts. The Donor Greeter must also adhere to safety procedures, maintain a clean work area, and assist with various tasks on the sales floor and with truck loading/unloading. This position plays a key role in the donation processing and customer service aspects of the organization.

Requirements

Ability to greet donors promptly, friendly, and courteously.
Ability to assist with unloading donations from vehicles.
Ability to provide tax receipts.
Ability to maintain accurate daily donation counts.
Ability to process donations according to procedures.
Knowledge of proper safety procedures for lifting, handling sharp items, chemicals, and fragile items.
Ability to maintain a neat, clean, and organized work area.
Familiarity with Consumer Product Safety Commission Recall publications.
Ability to assist customers with loading large items.
Ability to remove, tag, and store purchased items for customer pick-up.
Ability to assist with truck loading and unloading.
Ability to clean sales floor and restrooms.
Adherence to safety rules.
Willingness to attend training.

Responsibilities

Greets donors within 10 seconds of arrival in a prompt, friendly and courteous manner.
Assist donors with the unloading of donations from vehicles, trailers, etc.
Offer and provide tax receipts to donors.
Maintains accurate daily counts of donations.
Process donations according to GGC Processing Procedures.
Use proper safety procedures when lifting heavy items, handling sharp items, chemicals and wrapping fragile items.
Maintains a neat, clean, and organized donation drive-through and work area.
Reviews and utilizes current Consumer Product Safety Commission Recall publications to prevent unsafe items from being sold in the store.
Assist customers with loading furniture and other large items.
Remove large, purchased items from sales floor, properly tag, and store items in the appropriate will-call section for customer pick-up.
Assists truck driver with loading and unloading truck.
Assist with cleaning and maintain the cleanliness of the sales floor and restrooms.
Always adheres to Memphis Goodwill safety rules.
Attends in-service and related training as assigned by TLC.
Other duties as assigned by the TLC and/or ATL.