DONOR GREETER
About The Position
Under the direct supervision of Store Manager or designee, is responsible for customer service, facility security and maintenance, greeting and assisting donors, breakdown of donations and the maintenance of accurate donor records. Join us in our commitment to sustainability and making a positive contribution to our community. Our values guide everything that we do. Goodwill is an EEO employer and is committed to serving members of the military, Veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Our goal is to help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Goodwill provides access and opportunities to those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request an accommodation if you are unable or limited in your ability to use or access our online application system as a result of your disability. Applicants with disabilities may contact Goodwill’s Human Resources Department at 912.354.6611 [tel:912.354.6611] for assistance in accessing the on-line application system. Please be sure to include your name, preferred method of contact, and details on your requested accommodation. Goodwill will make every effort to respond to your request promptly.
Requirements
- HS diploma/GED or any job-related experience that will provide the necessary knowledge, skill, and abilities to be able to perform the essential functions of the position.
- Possess good eyesight and color definition.
- Ability to hear sounds and verbal instructions in a noisy environment.
- Good interpersonal communication skills.
- Ability to quickly assess goods and determine appropriate routing.
- Functional reading and writing skills.
Responsibilities
- Ensures 100% donor and customer delight.
- Greets donors in a prompt, friendly, and courteous manner; assist to unload donations from vehicles, offer tax receipts, maintain accurate daily counts of donations.
- Breaks-down donations into categories.
- Maintains drive-through and work area in a clean and organized manner.
- Transports trash to compactor/dumpster and operate compactor as needed.
- Adheres to all retail and personnel policies and procedures; follow good safety and security practices including reporting safety hazards and injuries to store management.
- Provide excellent customer service to all of our customers.
- Keep all work areas clean, neat, and organized.
- Greet donors in 10 seconds.
- All donations should be processed within 24 hours.
- If you have a pile, you have a problem.
- Hard goods should be priority processed.
- May be asked to participate in activities outside of Goodwill.
- Attends in-service and related training as assigned by management.
- Performs other duties as assigned by store management.
- Accomplishes retail and organization mission by completing related assignments as needed.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
