Donor Communications Coordinator

Hope Media Group•New Caney, TX

9d•Onsite

About The Position

Join a company that truly impacts others! Hope Media Group is a family of media brands, including KSBJ, WayFM, Worship 24/7, Vida Unida, and Hope Nation, along with the God Listens Prayer App and a growing portfolio of streaming stations. Together, we are united by a single mission: to engage people to love Jesus, serve others, and spread Hope. Through radio, digital content, mobile apps, and live events, we connect millions with messages that point to Jesus and inspire everyday impact. If you are passionate about using your gifts to advance the Kingdom through media, we invite you to explore joining our team. We are a collaborative, mission-driven organization shaped by values of being Hungry, Others-Oriented, Proactive, and Engaged. We take initiative, follow through, serve one another well, and stay fully invested in the work as we pursue excellence and meaningful impact together. The Donor Communications Coordinator works closely with the Donor Communications Manager to execute donor-facing communications across multiple channels. This role supports the planning, coordination, and delivery of communications projects while collaborating with internal teams to gather content, manage timelines, and ensure high-quality, donor-centered messaging. The coordinator provides operational and project-level support to advance the department’s revenue, retention, and stewardship goals.

Requirements

Associate degree or higher in Communications, Marketing, or a related field; bachelor's degree preferred
1-3 years of experience in communications, project coordination, or donor relations
Heart for Christian ministry
Has a personal relationship with Jesus Christ and strong moral character.
Spiritually grounded and working knowledge of scripture.
Must be an active member of a Bible believing local church
Strong organizational and project coordination skills with the ability to manage multiple priorities and deadlines.
Demonstrated, proven written communication and proofreading skills.
Creative writing skills
Experience building email campaigns using platforms such as Mailchimp
High attention to detail and commitment to accuracy
Strong understanding of the donor mindset and heart
Proactive, takes initiative, works independently and Strong cross-functional collaboration skills.
Proficiency using Microsoft Word, Excel, Teams and donor management softwares.
Ability to be trained on Virtuous CRM, Raise Donors, MailChimp and other platforms.
Demonstrates strong moral, ethical, and relational skills.
Organizes and manages time with frequent interruptions.
Fast paced learner, Ministry minded self-starter.
Discerns and elicits the interests and concerns of others, meeting needs and discovering ways to improve engagement with donors.
Adaptable and willing to engage with other team members to ensure alignment and successful collaboration.
Strong problem-solving skills and the ability to exercise sound judgment.
Demonstrates professionalism, initiative, and accountability.
Ability to maintain confidentiality and handle sensitive donor information with integrity.

Responsibilities

Support the Donor Communications Manager in executing donor communications projects, including Newsletters, Impact Reports, direct mail, email appeals, donor journey emails, and stewardship communications.
Build, format, test, and deploy Mailchimp email campaigns throughout the calendar year, with a strong focus on campaign appeals
Manage donor communications timelines, create campaigns in Wrike and maintain HMG calendar with donor comms dates to ensure all projects meet deadlines simultaneously for multiple brands.
Coordinate with internal departments such as Digital, Marketing, Promotions and Programming to gather content, stories, and assets for communications projects.
Use approved software platforms to create and deploy ringless voicemail messages in support of donor engagement.
Proofread and quality-check all donor communications for direct mail and email to ensure accuracy, consistency, and alignment with brand voice per branding guidelines.
Build out and email Digital newsletter using brand website to align with print send date.
Assist with launching and maintaining Donor onboarding journey series in MailChimp.
Assist in collecting donor stories and testimonials to showcase the impact of donor support.
Develop and refine information gathering questions to uncover the key details and personal experiences that create compelling, donor-centered stories.
Ensure all communications are donor-centered and consistent with organizational messaging and stewardship goals.
Help maintain templates, documentation, and best practices for donor communications.
Find ways to incorporate donor feedback to improve donor communications, including coordinating donor focus groups
Collaborate with the Donor Communications Manager to identify areas of improvement and opportunity.
Discuss and plan strategies to streamline workflows and improve efficiency in project execution.
Support cross-functional collaboration with Digital, Marketing, Promotions and Programming to align communications efforts with department goals.
Committed to a personal relationship with Jesus Christ
Grounded spiritually and biblically literate
Comfortable praying for co-workers in team meetings, leading spoken prayer, and participating in ministry prayer meetings and Bible studies
Live Christian principles defined by the ministry’s Statement of Faith & Biblical Beliefs
Participate in on-air fundraisers and prays for donors as needed
Passion for leveraging the HMG’s media platforms for evangelism and discipleship
Exhibit a strong moral character
Active member of a Bible believing local church
Perform other duties as requested