Donor Center Technician

Grifols•Hinesville, GA
•Onsite

About The Position

The Donor Center Technician works in a plasma center and conducts pre-donation medical screening, assesses donor suitability, and helps with setup. The role involves interacting with donors, responding to their needs, providing appropriate feedback to candidates who are ineligible to donate, ensuring screening information is complete, and maintaining donor confidentiality. Training is provided. The work involves variable demands and changing conditions, including communicating sensitive information to diverse groups.

Requirements

  • High school diploma or GED.
  • Superior customer service standards.
  • Ability to work a flexible schedule.
  • Interest in making a difference in the world.
  • Obtain required state licensures or certifications where applicable.
  • Patience, ability to handle multiple tasks, and adaptability to a dynamic work environment.
  • Ability to comprehend and follow instructions and understand spoken information.
  • Ability to perform tasks under oral or written instructions.
  • Ability to communicate sensitive information to diverse groups.
  • Hearing acuity; color perception and discrimination; and near and far vision correctable to 20/30 in one eye and 20/100 in the other eye.
  • Ability to perform the physical activities and meet the occupational demands described in the posting.

Responsibilities

  • Conduct pre-donation medical screening.
  • Interact with donors and respond to their needs.
  • Assess donor suitability and engage in setup.
  • Provide appropriate feedback to ineligible donor candidates.
  • Ensure donor screening information is complete.
  • Ensure donor confidentiality.
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