Donor Center Specialist

GRIFOLS, S.A.•Statesboro, GA

8d•Onsite

About The Position

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

Requirements

High school diploma or GED.
Certified as a Phlebotomist, Donor Processor, and Plasma Processor.
Typically requires 4 years of related experience with performing phlebotomy, donor processing, and plasma processing duties with demonstrated proficiency to handle difficult situations.

Responsibilities

Maintains active communication with other service areas to ensure accurate documentation and quality.
Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
Learns and maintains thorough familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.
Reports all unsafe situations or conditions to area lead, supervisor or manager.
May be trained to repair plasma center equipment.
Assists in determining the suitability of donors to undergo plasmapheresis prior to venipuncture.
Responds to and assists with handling donor reactions in accordance with guidelines.
Monitors donor and equipment to ensure health of donors and quality of product.
Sets up, disconnects and operates the automated plasmapheresis machines including response and evaluation of all autopheresis troubleshooting displays, documentation of exceptions, etc.
Ensures the proper calibration and maintenance of autopheresis machines and associated equipment.
Disconnects and disposes of all contaminated disposable equipment.
Ensures proper cleaning of equipment and work area between donors.
Maintains accurate and thorough documentation of production records.
Ensures donor confidentiality.
Collects and processes donor samples for processing and testing.
Records weight of product and samples.
Labels samples and freezes units for final packing within required timeframe. Participates in unit management according to SOP.
Packs units for final shipment; packs samples and prepares shipping box to send samples to the testing lab.
Monitors stored product to ensure time requirements are met. Monitors and reports working conditions of equipment.
Conducts pre-donation medical screening in accordance with established guidelines.
Determines Hematocrit (HCT) and Protein via finger stick and use of the hematastat and refractometer.
Provides appropriate feedback to ineligible donor candidates.
Ensures all donor screening information is complete and accurate prior to donation.
Effectively communicates donor medical information to Medical Staff.
Ensures donor confidentiality.
Establishes and maintains donor files in an organized and efficient manner.
Performs general administrative duties, including greeting donors in a friendly manner, answering phones, and assisting center management as needed.