Donor Center Phlebotomist

American Red Cross • Madison, WI

21h • Onsite

About The Position

By joining the American Red Cross, you become a vital part of the world's largest humanitarian network, experiencing the greatness of the human spirit. The organization offers paid phlebotomy training, allowing individuals to grow their healthcare skills and career within a mission-driven environment. Success is measured in people helped, communities made whole, and individuals equipped to change lives. Mentors empower growth along a purposeful career path, aligning life's work with an ongoing mission. The role involves utilizing healthcare and/or customer service skills to assist with every step of the blood collection process at fixed site locations. This includes collaborating with a team to create a welcoming and comfortable environment for volunteer donors and following all safety procedures while collecting lifesaving blood donations for hospitals.

Requirements

• Associates degree OR a combination of education and work experience is required.
• Minimum of one year customer service experience in public setting is required.
• A current, valid driver's license with a good driving record is required.
• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required.
• Basic computer skills are required.
• Must be proficient with Microsoft office applications.

Nice To Haves

• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
• Prior leadership experience

Responsibilities

• Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
• Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
• Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused

Benefits

• Medical, Dental, and Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% company match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees