Donor Center Phlebotomist - Effingham, IL

Military Spouse Corporate Career Network•Effingham, IL

10d•Onsite

About The Position

The American Red Cross is seeking a Donor Center Phlebotomist to join their team. This role involves assisting with every step of the blood collection process at fixed site locations. The phlebotomist will collaborate with their team to create a welcoming and comfortable environment for volunteer donors, and follow all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow healthcare skills and career within the organization. This position is considered 'On-Site'.

Requirements

Strong attention to detail
Customer-service focus
Ability to treat both internal and external customers with compassion at all times
Show up for every shift and give 100% while you’re there
Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times
Healthcare and/or customer service skills
Follow all safety procedures

Nice To Haves

Phlebotomy training (offered by Red Cross)

Responsibilities

Manufacture, label, test, sample, and store blood products/samples according to applicable policies and procedures.
Meet the quality and quantity production and distribution goals established by the department, and ensure products/samples are suitable for release for distribution.
Perform good inventory management practices throughout the manufacturing process.
Operate, maintain and perform validation and quality control checks on equipment, as well as ensuring adequate inventory of required supplies.
Perform data entry and operate the computer programs associated with component production, labeling, storage, and sample tube management.
Maintain accurate, legible, and complete manufacturing department records, as well as electronical and physical inventory locations for products/samples.
Analyze and make decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards.
Identify and quarantine products/samples that don’t meet quality requirements. Perform disposition of unacceptable products/samples.
Perform complex manufacturing tasks such as pooled product manufacturing, freeze, wash, or deglycerolizing of blood products, pathogen reduction, and further manufacturing of apheresis products.
Participate in the on-the-job training of staff.
Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
Collaborate with teammates to create a welcoming and friendly environment so volunteer donors feel comfortable coming back again and again.
Be detailed oriented all day, every day to ensure that the blood collected meets goals, regulatory requirements and can be safely transfused.