Donations Field Supervisor

Evergreen Goodwill•Seattle, WA

9d•Hybrid

About The Position

Responsible for supervising donation station attendants at single or multiple sites. Ensures proper staff levels at all ADC sites. Provides initial and on-going training and supervision for all ADC personnel. Works with Transportation and Donations departments to ensure proper flow of donated goods. Maintains employee morale and conducts periodic performance evaluations as needed.

Requirements

High School Diploma or Equivalent
2 years donations experience, including supervisory experience.
Valid WA State driver’s license with good driving record.
Basic understanding of Microsoft Office products (Word, Outlook).
Proven ability to provide excellent customer service.
Able to become certified for forklift driving
Organizing, sorting, categorizing, counting, adding, subtracting
Interpreting data
Problem Solving
Written and verbal communication skills

Responsibilities

Build and maintain internal and external customer satisfaction.
Complete operational requirements by scheduling and assigning employees.
Manage employees, equipment, facilities and logistics for each ADC.
Set expectations, instruct, coach and identify employee training needs.
Responsible for interviewing and hiring.
Resolve workplace problems by addressing issues that impact employee performance and productivity. Partner with Donations Manager and Human Resources when appropriate.
Prepare and maintain reports and data by collecting, documenting and summarizing information.
Complete projects by planning, organizing and monitoring assignments.
Maintain a clean work environment.
Upholds safe work practices in support of a safety culture through awareness and observation; assist in safety training of employees; reports any potential hazards or accidents.
Other duties as assigned.