DONATION UTILITY ASSOCIATE TRAINEE

Goodwill Industries of Southern New Jersey and Phi • Fieldsboro, NJ

5d • $17 - $17 • Onsite

About The Position

This role involves accepting donations, providing a positive customer experience, and assisting with various tasks in the donation processing and production areas. The associate will also receive cross-training in barcoding and processing to support individual growth and company productivity. Responsibilities include maintaining organization, sorting donations, assisting customers, and operating equipment safely.

Requirements

• Must possess professional etiquette.
• Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner.
• Reliability and trustworthiness.
• Safety awareness and ability to identify and correct conditions that affect employee safety.
• Honesty/Integrity.
• Accountability.
• Ability to complete assigned tasks under stressful situations.
• Ability to pass a training certification class if needed for double stacker.
• Demonstrate knowledge and ability to operate pump jack and/or double stacker.
• Enthusiasm.
• Accuracy.
• Ability to communicate and understand instructions, both verbal and written, in English.
• Must be able to work a flexible schedule on short notice, including night, weekends and occasionally long hours.
• Ability to meet physical demands of position.
• Ability to be flexible and assist other areas of the store when needed.
• Vision corrected to within normal limits.
• Sense of sound (ability to hear donation bell).
• Sense of touch.
• Ability to function in a hectic work environment with occasional periods of high stress.

Nice To Haves

• Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner.
• The trait of being dependable and trustworthy.
• Ability to identify and correct conditions that affect employee safety.
• Ability to be truthful and be seen as credible in the workplace.
• Ability to accept responsibility and account for his/her actions.
• Ability to complete assigned tasks under stressful situations.
• Ability to pass a training certification class if needed for double stacker.
• Demonstrate knowledge and ability to operate pump jack and/or double stacker.
• Ability to bring energy to the performance of a task.
• Ability to perform work accurately and thoroughly.
• Ability to communicate and understand instructions, both verbal and written, in English.
• Must be able to work a flexible schedule on short notice, including night, weekends and occasionally long hours.
• Ability to meet physical demands of position.
• Ability to be flexible and assist other areas of the store when needed.
• Vision corrected to within normal limits.
• Sense of sound (ability to hear donation bell).
• Sense of touch.
• Ability to function in a hectic work environment with occasional periods of high stress.

Responsibilities

• Follow all Goodwill policies and safety procedures.
• Accept all donations from customers and provide a positive customer experience.
• Assist with every donation and treat every donation with respect.
• Thank every donor for supporting Goodwill's initiatives.
• Receive cross-training as Barcoder and Processor Trainee.
• Correctly label outgoing gaylords.
• Maintain the placement of all merchandise and organization of the production room.
• Sort donations into correct categories.
• Assist customers with loading furniture or other items.
• Present and obtain customer signature on waiver for furniture purchases.
• Assist with sale tickets and sold signs for furniture, electrical, and other large items.
• Assist in loading or unloading of merchandise onto/off trucks or trailers.
• Operate pallet jack, sit-down and/or standing forklift safely.
• Conduct daily safety inspection on all company owned equipment.
• Report all non-employee and employee injuries in a timely manner.
• Ensure all safety rules are complied with and appropriate safety equipment is used.
• Maintain work areas in a clean, uncluttered, hazard-free condition.
• Take immediate action and/or report any unsafe or potential hazards.
• Maintain a clean and neat personal appearance at all times.
• Wear company-issued uniform.
• Attend work regularly.
• Perform other essential duties as assigned.

Benefits

• Medical
• Prescription
• Dental
• Vision
• Life
• Accidental Death & Dismemberment
• Short-Term Disability
• Long-Term Disability
• PTO/Holidays
• Discounts
• Credit Union
• Voluntary Benefits
• Mylo

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed