Donation Specialist

Goodwill Northern New England•Brunswick, ME

4d•$15 - $17•Onsite

About The Position

Goodwill Northern New England is seeking hard-working individuals to join our team as Donation Specialists. In this role, you will be responsible for handling hundreds of donations daily, greeting donors, accepting donations, and using light machinery to move heavy loads. You will also sort donations by type and quality, make quick decisions about what items can be accepted, and politely explain to customers why certain items cannot be accepted. This position offers a dynamic work environment in the back room of our store, where each day presents new challenges and experiences. Comprehensive safety training, including the operation of pallet jacks and other essential equipment, will be provided.

Requirements

A positive, friendly attitude that fosters a great work environment.
Basic mathematical and literacy skills to support your tasks.
Ability to use essential job equipment and tools.
Flexibility to work varying schedules, including evenings and weekends.
Successful completion of a criminal background check meeting agency standards.
Physical capability to lift and move objects, including lifting up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs constantly.

Nice To Haves

Prior experience in light manufacturing, warehouse work, or donation-related tasks.
High school diploma, GED, HiSET, or equivalent.

Responsibilities

Inspect, accept, track, and sort donations into the correct value stream.
Provide the best-in-class customer experience to donors, assisting them, issuing donation receipts, and ensuring every interaction is positive.
Operate power equipment to organize and store donated products efficiently.
Greet donors and accept donations.
Use light machinery to move heavy loads.
Sort donations by type and quality.
Make quick decisions about item acceptance.
Politely explain to customers why certain items cannot be accepted.