Donation Specialist

Goodwill Northern New England • Salem, NH

9d • $15 - $17 • Onsite

About The Position

Goodwill Northern New England is a nonprofit organization dedicated to helping individuals facing barriers to employment find meaningful work opportunities. When you join our team, you become part of a community passionate about making a positive impact. We believe in supporting our employees just as much as they support our mission. In addition to working in a fulfilling and supportive environment, our employees enjoy medical, vision, and dental benefits, a generous PTO plan, paid short- & long-term disability, a 403(b) retirement plan with employer match, a 50% employee discount at Goodwill stores in ME, NH & VT, and valuable job training with growth potential. We also offer "life navigation" services, which means you can get free counseling and help if you're going through tough times. We also provide telehealth services you can use over the phone so you can take care of your physical and mental health. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.

Requirements

• A positive, friendly attitude that fosters a great work environment.
• Basic mathematical and literacy skills to support your tasks.
• Ability to use essential job equipment and tools.
• Flexibility to work varying schedules, including evenings and weekends.
• Successful completion of a criminal background check meeting agency standards.
• Physical capability to lift and move objects, including lifting up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs constantly.

Nice To Haves

• Prior experience in light manufacturing, warehouse work, or donation-related tasks.
• High school diploma, GED, HiSET, or equivalent.

Responsibilities

• Inspect, accept, track, and sort donations into the correct value stream.
• Provide the best-in-class customer experience to donors, assisting them, issuing donation receipts, and ensuring every interaction is positive.
• Operate power equipment to organize and store donated products efficiently.
• Greet donors, accept donations, and use light machinery to move heavy loads.
• Sort donations by type and quality.
• Say “no thank you” to items we cannot accept and politely explain why to each customer.

Benefits

• Medical, Vision, and Dental benefits
• Generous PTO Plan
• Paid Short- & Long-Term Disability.
• 403(b) retirement plan with employer match
• 50% Employee discount at Goodwill stores in ME, NH & VT
• Valuable job training with growth potential
• Free counseling and help if you're going through tough times (life navigation services)
• Telehealth services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED