Donation Specialist

Goodwill Northern New England • Biddeford, ME

5d • Onsite

About The Position

Goodwill Northern New England is a nonprofit organization dedicated to helping individuals facing barriers to employment find meaningful work opportunities. We believe in the power of work to transform lives and are passionate about making a positive impact. Our team values collaboration, respect, and diversity, fostering an inclusive workplace where everyone feels valued and empowered. We are hiring quick-thinking, hard workers to perform light warehouse work in our stores, handling hundreds of donations daily. This role involves greeting donors, accepting donations, using light machinery to move heavy loads, sorting donations by type and quality, and politely declining items we cannot accept. You will receive comprehensive safety training, including the operation of pallet jacks and other essential equipment.

Requirements

• A positive, friendly attitude that fosters a great work environment.
• Basic mathematical and literacy skills to support your tasks.
• Ability to use essential job equipment and tools.
• Flexibility to work varying schedules, including evenings and weekends.
• Successful completion of a criminal background check meeting agency standards.
• Physical capability to lift and move objects, including lifting up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs constantly.

Nice To Haves

• Prior experience in light manufacturing, warehouse work, or donation-related tasks.
• High school diploma, GED, HiSET, or equivalent.

Responsibilities

• Inspect, accept, track, and sort donations into the correct value stream.
• Provide the best-in-class customer experience to donors, assisting them, issuing donation receipts, and ensuring every interaction is positive.
• Operate power equipment to organize and store donated products efficiently.
• Greet donors and accept donations.
• Use light machinery to move heavy loads.
• Sort donations by type and quality.
• Politely decline items we cannot accept and explain why to each customer.

Benefits

• Medical, Dental, Life, and Vision insurance.
• 403(b) retirement plan with employer match.
• Paid Short- & Long-Term Disability.
• Generous PTO Plan.
• 30% Employee discount at Goodwill stores in ME, NH & VT.
• Free counseling and help through 'life navigation' services.
• Telehealth services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED