Goodwill Donation Select Manager
About The Position
The Donation Select Manager is responsible for the day-to-day operation of a Donation Express and Select Goodwill retail location. Unlike a traditional Goodwill store, Select locations operate within a smaller retail footprint and focus on curated merchandise, and donor engagement. This role is responsible for the ownership of store performance, team leadership, customer service, merchandising, and operational execution within a simplified retail environment. The Donation Select Manager is accountable for achieving sales goals, maintaining operational standards, developing team members, and delivering an exceptional donor and guest experience. This position serves as a developmental retail leadership role designed to prepare emerging leaders for future advancement into larger and more complex retail operations.
Requirements
- Sensitive to guest needs and wishes
- Computer experience and competent in internet use and a variety of computer software applications
- Strong interpersonal, communication, monetary, organizational and decision making skills
- Able to read, write and speak the English language in order to communicate with staff and guests
- Ability to move independently or with reasonable accommodation within the facility and community
- Physically and mentally able to perform all requirements of the job
- Able to lift and carry 20-100 pounds with team lifting or mechanical assistance
- Able to stand, stoop, bend, or carry for extended periods
- Tolerance to extreme changes in temperature and humidity
- 3-5 years Retail or comparable management experience
Nice To Haves
- Profit and loss, sales, or cost management accountability experience
Responsibilities
- Day-to-day operation of a Donation Express and Select Goodwill retail location
- Ownership of store performance
- Team leadership
- Customer service
- Merchandising
- Operational execution within a simplified retail environment
- Achieving sales goals
- Maintaining operational standards
- Developing team members
- Delivering an exceptional donor and guest experience
Benefits
- Medical
- Vision
- Dental
- Voluntary Products
- Paid Time Off (PTO)
- 401(k) Retirement Plan + up to 4% contribution
- Tuition Assistance
- Flexible Spending + Health Savings Accounts
- 10% Discount on ESGW Services
- Employee Wellness Program
- 30% Discount at Goodwill Stores
- Potential student loan forgiveness through the Public Service Loan Forgiveness (“PSLF”) program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
