Donation Center Attendant Floater
About The Position
Ohio Valley Goodwill Industries is a non-profit organization dedicated to providing job training, employment placement, and support services for individuals with disabilities and other barriers to employment. With a focus on empowering individuals to achieve greater independence and inclusion in the community, Ohio Valley Goodwill has been serving the Greater Cincinnati area for over 100 years. The Donation Center Attendant is responsible for accepting donations, sorting items into receptacles or trailers by category, offering tax receipts and recording donations on daily and monthly logs while demonstrating excellent customer service to our contributors. This is a key position since you will be Goodwill’s ambassador representing our brand in our community.
Requirements
- Sixteen years or older.
- Previous experience in customer service preferred.
- Ability to work independently in unsupervised situations.
- Proper lifting, stacking and sorting methods preferred.
- Reliable transportation required.
Responsibilities
- Responsible for independently opening and closing donation center with daily housekeeping inside and out. This includes sidewalk and entryway swept daily along with windows being cleaned. Opening on time at start of shift, end of lunch and breaks.
- Calls into office and use ADP to clock in and out at the beginning and end of each shift
- Provides excellent customer service by greetings contributor promptly and cheerfully at vehicle. Assists contributors in unloading their vehicle.
- Proactively offer receipt and survey option to donors and complete daily/monthly log,
- Offers thanks to contributors for their donations, at all times positively representing the Goodwill brand, and our mission.
- Maintains a polite demeanor and is helpful at all times and exhibits strong customer service skills at all times
- Keep a neat and professional appearance.
- Follow guidelines to stack and sort donations neatly and safely according to guidelines.
- Keeps the trailer/ free standing site and surrounding area in a neat and clean condition daily.
- Assist drivers in picking up cleanup or loading carts and furniture when not accepting donations
- Reports any and all accidents or incidents immediately to supervisor and plant nurse
- Work occasional overtime, weekends and holidays.
- Fill in at other locations.
- Attend department meetings.
Benefits
- Medical, Dental, Vision Insurance
- Life Insurance, Short Term Disability, Long Term Disability
- Paid Vacation and Sick
- Paid Holidays
- 403(b) with company match
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
