Donation Attendant - Part-time

Hope Services • San Jose, CA

6d • Onsite

About The Position

Hope Services is seeking a part-time Donation Attendant who enjoys helping others and is looking for fulfillment in their professional life. Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. The company seeks candidates who share their inspirations and aspirations, and selection of staff is made on a competitive basis, with a commitment to promoting diversity, equity, inclusion & belonging at all levels. The role involves receiving and securing donated items at assigned community drop locations, with a priority to provide on-the-job training for HOPE Trainees.

Requirements

• No formal education required
• 1 year related OTJ training/experience working in a position providing customer service.
• Ability to read and speak English
• Ability to maintain good rapport with staff and public
• Knowledge of proper lifting procedures
• Understand safety rules and regulations that pertain to job
• Ability to work alone
• Good judgement and trustworthiness.

Responsibilities

• Provides good customer service to all visitors at the assigned location. Represents HOPE in the community.
• Accepts donated materials and provides the customer with a receipt.
• Prepares material for pick by HOPE trucks. Separates clothing from miscellaneous materials, stores appropriately.
• Maintains a neat storage unit and assures security of all materials.
• Loads and unloads donated materials as needed.
• Locks and unlocks station at the start and finish of each shift.
• Calls in all concerns and issues to home base. Reports all losses and customer complaints in a timely manner.
• Performs other duties as assigned to assure efficiency of operation.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed