Donation Attendant Part-Time

GOODWILL INDUSTRIES OF NORTHERN IL•Huntley, IL

3d•$16 - $20•Onsite

About The Position

The Donation Attendant is responsible for all duties as assigned by the Store Manager. This includes receiving donations, providing exceptional customer service, sorting and processing various types of goods, and preparing them for transit. The role involves direct interaction with donors and requires maintaining a safe, clean, and orderly work area. The position is based in a retail store environment with duties extending to the warehouse area, involving exposure to varying temperatures, noise, dust, and the physical handling of goods. Flexibility to shift between customer-facing and warehouse responsibilities is essential, and weekend and evening work is required.

Requirements

Ability to effectively and respectfully communicate with the public and customers (internal and external)
Ability to count, add, and subtract
Ability to follow instructions and work independently
Ability to follow all safety rules
Must be able to operate a pricing gun and price merchandise appropriately
Ability to stand, bend, lift, and reach for long periods of time
Ability to lift up to 40 pounds and occasionally lift up to 80 pounds
Use of both hands
Good manual and finger dexterity
Ability to inspect and eliminate non-saleable donations

Nice To Haves

May be trained and certified on power stacker

Responsibilities

Receiving donations
Providing exceptional customer service to donors
Sorting, salvaging, trashing, and processing textiles, hard goods, and commercial goods
Preparing goods for transit
Communicating effectively and respectfully with donors and internal staff
Processing hard goods (wares, electrical, furniture, books, shoes, accessories) based on store criteria
Minimizing trash and salvaging as applicable
Sorting textiles based on store standards
Discarding approved items into trash and placing miscellaneous items in appropriate containers
Identifying items priced by management (e.g., wedding gowns, furs, formals)
Assisting in preparing and receiving trucks
Consistently following established safety rules
Reporting safety accidents and hazards in a timely manner
Maintaining a safe, clean, and orderly work area
Utilizing proper equipment and supplies for safety standards
Using assigned tools and equipment (pallet jacks, dollies)
Tracking number of donations and zip codes for donors using a laptop
Maintaining workstation supplies
Completing daily workstation 5-minute clean-up
Demonstrating regard for Goodwill's assets (property and equipment)