Donation Attendant - Johnson City, TN

Goodwill Industries of Tenneva, inc.•Johnson City, TN

6d•Onsite

About The Position

Donation Attendants are the first point of contact for donors, providing friendly service, helping unload donations, and ensuring items are handled safely and efficiently. Every day, your work helps support Goodwill’s mission of changing lives through employment, education, and training.

Requirements

Excellent customer service and communication skills
Dependable, self-motivated, and able to work independently
Ability to stay organized and efficient in a fast-paced environment
Capable of standing, bending, reaching, and lifting up to 50 pounds regularly
Comfortable working in various outdoor weather conditions
One year or less of work experience required
Strong judgment and professionalism when interacting with the public and coworkers

Nice To Haves

High school diploma or GED preferred
Retail, warehouse, or customer service experience a plus

Responsibilities

Provide exceptional customer service to donors, greeting each one with professionalism and appreciation.
Assist donors with unloading vehicles and ensure donations are handled safely and carefully.
Issue donation receipts and maintain accurate records of donors daily.
Sort donated items by category and place them in designated containers for processing.
Maintain the cleanliness, organization, and safety of the donation site at all times.
Assist truck drivers with loading and unloading donations as needed.
Work in various donation center locations as assigned.
Follow all company policies, safety procedures, and Goodwill’s Code of Ethics.
Report potential losses or safety concerns promptly to leadership.