DONATION ATTENDANT 2-BROOKINGS

Goodwill Industries of Lane & South Coast Counties & Alaska•Brookings, OR

8d•$17 - $21•Onsite

About The Position

The Donation Attendant 2 needs to understand and positively promote the Mission, Vision and Values of Goodwill Industries. Accept donated goods from members of the public and provide excellent customer service. Have knowledge of proper lifting techniques as this position requires frequent lifting, bending, twisting, and carrying heavy objects. Maintain a neat and orderly donation area both inside and outside. Assist in other areas of the agency as needed to meet the need of the business.

Requirements

Understand and positively promote the Mission, Vision and Values of Goodwill Industries.
Ensure compliance with all company policies, CARF standards, and safety and security regulations.
Keep supervisor informed of problems and suggestions related to the job.
Offer helpful, innovative suggestions to help improve processes within this or other departments.
Must adhere to Goodwill Industries rules, policies, and safety procedures.
Maintain well-groomed appearance and acceptable dress in compliance with GILSCC’s dress guidelines. (See Handbook policy 172)
Must be able to perform essential functions of the Donation Attendant 2’s job description task analysis with or without accommodation.
Reports for scheduled work regularly and on time.
Notify supervisor as soon as possible regarding the need and expected duration of any/all absence (s) or tardiness.
Be flexible in work assignment to accommodate changing production demands
Must be able to function independently and as part of a team.
Must have sufficient command of the English language to communicate effectively with customers, co-workers, and supervisors.
Must be able to read and write.
Must be at least 18 years of age.
Must have knowledge of safe lifting techniques
Must not present a direct threat to the safety and health of oneself, others or to property.
No record or disclosure of criminal conviction that indicates a tendency toward theft, violence, dishonesty, deceit, drug manufacture or sale, moral turpitude, or predatory behavior.
Must exercise good judgment.
Must provide current, state issued identification and eligibility to work in the United States of America.
Must pass criminal background check and pre--employment drug-screening test.
Maintains company hygiene standards.
At least six months’ related experience required including forklift certification and use of forklift in a warehouse or similar setting.
Must have knowledge of safe lifting techniques.
Knowledge of correct lifting techniques for possible heavy lifting
Must be forklift certified.

Responsibilities

Perform opening duties of workstation by assessing donation area to ensure it is clean, work areas are safe, and equipment is working properly.
Responsible for reporting any necessary maintenance issues related to facilities or equipment as soon as possible.
Cheerfully greet donors at their vehicle with receipt in hand.
Accept donations from the public, transferring items to the appropriate tote, cart, or basket according to GILSCC requirements; separating donations by type, not quality.
Represent the company by providing exemplary customer service.
Assist donor(s); if needed, in unloading donations in a timely and courteous manner, treating all donations with respect.
Thank donor for donations and ensure that receipt is offered to each donor, regardless of size of donation and ask donor to return.
Meet or exceed the Mystery Shop score goal of 90%.
Accurately tally each donation on sheet immediately after it is made.
Transport stock to/from workstation to other areas
Maintain the donation center in a clean and orderly fashion. This includes but, may not be limited to picking up grounds around the building, sweeping, mopping, dusting, washing windows, etc.
Efficiently and safely load and unload trucks and trailers at the warehouse using pallet jacks and forklifts.
Safely operates, regularly cleans and helps maintain the forklift.
Immediately report any necessary facility or equipment maintenance, including broken equipment, lights/ballasts out, damage to building/grounds, etc.
Prepare records and reports, as requested.
Ensure that donations are secured indoors when leaving the site (lunch, end-of-shift, etc.).
Identify and properly dispense of garbage.
Identify and process recyclable material as appropriate.
Empty garbage and recycling bins.
Assist in the maintenance of a clean retail environment by dusting furniture and/or tidying on the sales floor.
Retrieve and collect shopping carts and baskets, as necessary.
Notify immediate supervisor of any problems or unusual situations.
Ensure that donations are secure and GILSCC sort is performed indoors.
Sweep and/or mop floor.
Perform other duties as assigned.
This position will assist in other areas of the agency as needed, to meet the need of the business.