Domestic Specialist II

CMA CGM•Mississauga, ON

3d•CA$21 - CA$32•Onsite

About The Position

CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation. At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment. Summary: The Check-In Clerk is responsible for managing the check-in process for incoming and outgoing shipments, drivers, and goods within a transportation or logistics facility. This role provides senior-level support for monitoring, tracking, and inspecting freight to meet customer needs while ensuring shipments are delivered on time and in a cost-efficient manner. The incumbent ensures accurate documentation, effective coordination, and proactive communication across transportation, warehouse, and customer operations, while modeling company core values.

Requirements

Experience in logistics, transportation, or warehouse operations preferred
Knowledge of shipping documentation and freight processes
Strong attention to detail and organizational skills
Excellent communication and customer service skills
Ability to multitask in a fast-paced environment
Proficiency with computer systems (e.g., Microsoft Office, TMS/WMS)

Nice To Haves

Associate’s Degree.
Experience with freight coordination, dispatch support, or rate quoting

Responsibilities

Check in drivers, carriers, and vendors upon arrival
Verify shipment details, paperwork, and identification
Prepare and process shipping documents (e.g., bills of lading, manifests, routing paperwork)
Accurately enter, update, and maintain shipment data in internal systems
Close out shipment files and distribute documentation in a timely manner
Monitor, track, and inspect inbound and outbound freight to ensure accuracy, quality, and compliance with customer requirements
Ensure freight is delivered on time and in a cost-efficient manner
Identify, investigate, and resolve shipment discrepancies, damages, or delays
Assign dock doors and coordinate loading/unloading activities
Communicate pickup requests and scheduling updates with dispatch
Manage appointment schedules, including delays or changes
Provide shipment status updates, including arrivals and departures, to customers
Respond to inquiries and resolve shipping issues professionally
Act as a liaison between drivers, warehouse staff, dispatch, and customers
Process shipment orders and support rate quoting as required
Ensure efficient and cost-effective shipment handling
Train and support new employees on processes, systems, and procedures
Follow company policies, transportation regulations, and safety procedures
Report incidents, irregularities, or safety concerns promptly
Perform other duties as assigned