Domestic Shipping Lead 11:30 AM - 8:00 PM

Waldom Electronics • Lewis Township, OH

1d • $18 - $22 • Onsite

About The Position

The Domestic Shipping Lead is responsible for overseeing the operations of the domestic shipping team. This role ensures that domestic customers’ and warehouse orders are prioritized, printed, and processed efficiently. The lead manages daily picking and packing processes to ensure high-quality standards and interacts regularly with sales, customer service, and international branches to address any issues and coordinate efforts.

Requirements

• High school diploma or equivalent
• 2 years’ experience in distribution center / warehouse
• Ability to motivate, support and provide feedback to staff effectively.
• Capacity to learn domestic shipping terminal operations.
• Proficiency in Excel for data management and analysis.
• Knowledge of Outlook for email and calendar management.
• Proficient use of Cetec or similar ERP systems for order and inventory management.
• Detail-oriented with strong problem-solving skills
• Strong verbal and written communication skills

Nice To Haves

• Knowledge of domestic and international shipping rules, regulations, and procedures is preferred.
• An understanding of shipping destinations, countries, codes, and restrictions is preferred.
• Previous experience with HubSpot is preferred.

Responsibilities

• Oversee the printing and processing of domestic customer and warehouse orders.
• Make necessary electronic changes to orders to meet specific requirements and ensure accuracy.
• Ensure proper documentation and records are maintained for all domestic shipments.
• Schedule consolidation days for customers to optimize shipping and reduce costs.
• Coordinate with various teams to ensure smooth operations and timely execution of orders.
• Monitor and enhance the efficiency of the picking and packing processes according to ISO standards.
• Implement and oversee quality control measures to maintain high standards in shipping operations.
• Supervise and support the domestic shipping team, ensuring that daily tasks are completed effectively and efficiently.
• Provide training and guidance to team members as needed.
• Maintain regular communication with sales, customer service, and domestic branches via phone, email, HubSpot and in-person interactions.
• Address and resolve any issues related to domestic shipping and order fulfillment.
• Ensure tickets are entered into HubSpot for any problem orders.

Benefits

• Top quality medical, dental, vision, and life insurance plans
• Fourteen (14) days of paid time off (PTO) annually
• 8 Paid holidays plus 1 floating holiday
• 8 hours of paid volunteer time off annually
• Corporate Discount Program
• Employee Assistance Program
• Generous Paid Maternity & Paternity Leaves
• Tuition Reimbursement Program
• Scholarship Program: for your eligible children, grandchildren & legal dependents, up to $8k a year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED