Domestic Lead

AIT Worldwide Logistics•Palatine, IL

2d•Onsite

About The Position

The Domestic Lead is responsible for the efficient movement of shipments from origin to destination, including identifying and selecting the most appropriate and cost-effective domestic routing (airfreight, LTL, FTL) and overall support of branch operations. This role is the primary contact for cartage, including pickup and deliveries through our in-house cartage partner, warehouse, and dock operations.

Requirements

High School Degree or equivalent (Required)
5+ years Experience in Freight forwarding, domestic forwarding ground carriers, commercial airlines and cartage (Required)
Knowledge of regulations and compliance procedures associated with all areas of freight forwarding, domestic forwarding ground carriers, commercial airlines and cartage (High)
Understanding knowledge of freight forwarding Routing and Quoting (High)
Knowledge of IATA and TSA regulations (High)
add, subtract, multiply, divide using units of currency, weight, volume and distance measurements (High)
Computer literate & have knowledge of both Microsoft Word & Excel (Medium)
Able to interact effectively with personnel at all levels of employment (Medium)

Nice To Haves

Associate's Degree (Preferred)
2+ years SAP, AS400 & CargoWise Experience (Preferred)

Responsibilities

Assist the Domestic Supervisor in managing functions in the department and work closely with the warehouse team, such as inbound labels/paperwork and check-in drivers.
Quoting, tracking, and tracing domestic freight shipments moving for more challenging accounts via air/ground on a daily basis.
Track overhead shipments daily and route accordingly.
Manually review our OPS Routing queue throughout the day.
Manage daily reports, such as milestones and dock check.
Assist in escalation requests, research and address issues with employees.
Update processes to fit resolutions and continue process improvement flow.
Take an active role in the onboarding of new team members.
Provide team training and development.
Manage daily reports, such as milestones and dock check.
Assist Operations Supervisor with project rollouts, as needed.
Communicate quarterly and annual goals and monitor employee's goals progress.
Proactively communicate with clients regarding the status of freight.
Performs other duties as assigned.
Complies with all policies and standards.