Domestic and Sexual Violence Counselor

YWCA Delaware•New Castle, DE

1d•Hybrid

About The Position

The YWCA's mission is to empower women and eliminate racism, promoting peace, justice, freedom, and dignity for all. This role aims to deliver crisis response that affirms the dignity of clients and facilitates resiliency and recovery for individuals impacted by domestic and sexual violence. The SARC Counselor will provide comprehensive counseling services, including individual and group therapy, for primary and secondary survivors of domestic and sexual violence in New Castle County, Delaware. Services will be provided at SARC in New Castle and The Healing Place at HLMC in Wilmington. This position also involves Helpline, On Call, and Supervisory shift coverage. The position reports to the Chief Health and Safety Officer.

Requirements

Master’s Degree from an accredited college and/or university in a human service field, social work, or relevant field.
Valid DE MSMHC, MSW, or PCMH license required.
Minimum of 1 year of professional experience working in the human service industry.
Preferably providing direct counseling services in sexual violence advocacy work for trauma survivors.
Excellent written and verbal skills.
Experience with crisis intervention and establishing rapport with clients from diverse populations.
Creative thinking and problem-solving skills.
Strong computer skills: Microsoft Office (Outlook, Excel, Word, PowerPoint required).
Demonstrated organization and project management skills.
Ability to manage/prioritize multiple projects.
Proven ability to facilitate and work effectively with cross-functional teams.
Ability to communicate and work with individuals from diverse cultures and backgrounds.
Active listening, crisis intervention, and empathy skills.
Ability to deal with confidential materials with discretion.
Committed to YWCA shared values and enthusiastic about YWCA Delaware’s mission and programs.
Committed to a culture of integrity and accountability for their own performance and the advancement of our clients.
Use of computer and telephone; reading; interacting with people; language and speech skills; consistent and timely attendance.

Nice To Haves

Bilingual (English/Spanish) desired, but not required.

Responsibilities

Provide trauma-informed counseling services for primary and secondary survivors of domestic and sexual violence, including individual and group therapy in New Castle County.
Offer crisis intervention, assessment, and short-term counseling to survivors of domestic and sexual violence, teen dating violence, and abuse.
Plan, promote, and deliver therapeutic interventions and group services to adolescent and adult clients, maintaining ethical standards, confidentiality, and mandated reporting.
Manage grant documentation for program counseling services and attend required professional development training for licensure and trauma-informed services.
Conduct periodic quality control audits for service and data integrity.
Coordinate counseling services between SARC and HLMC.
In consultation with other staff, participate in the development of client service plans and maintain current records on assigned cases, including intake, treatment plans, and progress notes.
Provide counseling and case management to assigned clients individually or in groups, exercising professional judgment.
Coordinate services with local law enforcement agencies and the Attorney General’s office, including PFAs and SVPOs.
Assist in obtaining Office of Victim Services compensation (VCAP).
Attend quarterly SARA case management and review meetings.
Participate in mandatory agency, department, and program staff meetings and quality assurance activities.
Provide shift coverage for program services, including Helpline, New Castle County On Call, and Supervisory shifts, to ensure 24/7 access.
Participate in training and advanced training of volunteer advocates.
Monitor case management software for counseling service requests and referrals.
Maintain and grow positive internal and external relationships to achieve service delivery goals.
Support program leaders in identifying and recruiting new community partners and opportunities for service delivery through outreach.
Maintain current stakeholder relationships and identify opportunities to strengthen partnerships.
Work with community partners to identify and recruit potential program volunteers and build awareness of services.
Ensure maximum economy in the use of Agency resources.
Represent the YWCA, SARC, and participant needs internally and to the community in a positive manner.