Midday Dog Walker Team Leader

Pets Are Family Pet Sitting•Alexandria, VA

14h•Onsite

About The Position

Pets Are Family Pet Sitting Services is seeking a Dog Walker Team Leader to lead and support a team of 7 dog walkers while maintaining our high standards of care, safety, and client experience. This is a hands-on leadership role combining field work with team oversight. You will walk dogs daily while also ensuring schedules run smoothly, team members meet performance expectations, and clients receive consistent, high-quality service.

Requirements

Minimum 1 year of professional dog walking and/or pet care experience
Prior formal training in dog handling and behavior (Fear Free certification a plus)
Strong understanding of dog body language and behavior
Experience training or mentoring others (preferred)
Excellent communication and leadership skills
Highly organized with strong time management
Comfortable handling dogs 50-150 lbs
Experience with Time To Pet (preferred)
Reliable vehicle and smartphone
You have been previously trained in safe dog handling practices and have evidence of at least one successful year in a professional pet care setting.
You are at ease working with dog breeds that weigh between 50-150 lbs.
You have previous experience using Time to Pet.
You have strong interpersonal skills and can provide timely feedback to others on the team.
You have strong time management skills.
You have strong communication skills (both orally and in writing) and you have the ability to provide exceptional customer service to our dogs' guardians by promptly addressing any questions or concerns.
You can document daily activities and report any unusual behavior or incidents to both the company and the dogs' guardians.
You have a reliable car and live in or very close (within 5 miles) to the community where you will work.
You have a reliable smartphone that can support our company's software and takes clear photos.
You can commit to working with us at least 6 months.
You can pass a criminal /vehicle background check.
You are at least 18 years of age and a high school graduate.

Nice To Haves

Experience training or mentoring others
Experience with Time To Pet
Fear Free certification

Responsibilities

Oversee daily dog walking schedules to ensure full coverage and efficiency
Train and onboard new dog walkers in safe handling practices and company SOPs
Monitor team performance, providing real-time coaching and feedback
Review visit reports to ensure accuracy, completeness, and brand standards
Step in to cover visits as needed to maintain service reliability
Ensure adherence to safety protocols and proper dog handling at all times
Communicate professionally with clients and address questions or concerns
Complete administrative tasks related to scheduling, reporting, and team support
Document daily activities and report any unusual behavior or incidents to both the company and the dogs' guardians.