Dog Trainer - $1000 Sign-On Bonus

Petco•Cleveland Steelyards, OH

1d•Onsite

About The Position

Petco has been serving pets and pet parents for over 60 years, providing everything from food and toys to supplies and expert support. The company believes in nurturing the pet-human bond and operates over 1,500 stores, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers across the U.S., Mexico, and Puerto Rico, with a team of over 29,000 partners. Petco Love, founded in 1999, supports local animal welfare groups and has helped find homes for approximately 7 million animals. As a Petco Certified Dog Trainer, you will advance Petco’s mission as a Pet Health and Wellness company by strengthening the bond between pet parents and their dogs. This role involves utilizing modern dog training techniques and positive reinforcement to help develop well-behaved, happy, and healthy dogs. You will conduct one-on-one sessions, group classes, and offer advice on basic training, environmental management, and customized training plans. Additionally, you will engage with guests to provide personalized 360-degree solutions, including recommendations on healthy nutrition, services, and essential supplies for pets.

Requirements

Complete the ‘Dog Training Instructor Program (DTIP)’ to become a Petco Certified Dog Trainer, including 6-weeks of instructor-led learning and development as a Dog Training Apprentice.
Successfully run and grow the dog training business in one of Petco’s Pet Care Centers with local and national marketing support, access to internal partner resources, networking, and client acquisition through online booking and scheduling systems.
Complete the Health & Wellness Certification Program for Dog.
Passion for animal care, training, and welfare and a genuine interest for improving the lives of pets and their pet parents.
Excellent communication and interpersonal skills to effectively interact with pet parents and provide clear instructions, demonstrations and applicable selling techniques.
Demonstrated ability to handle and work with dogs of all sizes, ages, and breeds in a safe and humane manner.
Strong organizational skills with the ability to manage multiple tasks and prioritize responsibilities effectively.
Flexibility to work weekends, evenings, and holidays as needed to accommodate the training schedule and store operations.
Physical stamina to stand, walk, bend, and lift heavy objects (up to 50 pounds) associated with dog training equipment and supplies.
Familiarity with computer systems and software to manage training records, schedules, and communication with pet parents.

Responsibilities

Attend and successfully pass Petco’s 6-week Dog Trainer Instructor Program led by a Petco Certified Dog Trainer Mentor/Academy Instructor.
Complete all assigned Workday Learning modules and DTIP Student Workbook materials per the DTIP roadmap.
Recommend and sell appropriate dog training classes, training, and supplies to ensure pet parents and their dogs have the necessary resources for a successful dog training experience.
Keep accurate records of training sessions, progress, and pet parents' feedback.
Maintain confidentiality and professionalism at all times.
Work cross functionally with the grooming and veterinary teams to provide holistic whole health solutions for all pet parents.
Complete and apply ongoing training programs to maintain a high level of expertise in the role.
Provide an outstanding guest experience by actively engaging with guests in the recommendation and selection of merchandise and services in accordance with their identified needs.
Generate future business through a deep understanding of the guest and their pet(s) and connection to our digital platforms.
Demonstrate a high level of awareness and knowledge for the health, welfare, and proper handling of all animals.
Perform related duties to support the Pet Care Center in achieving its performance goals.
Ensure merchandise is stocked, priced, and displayed to enhance the shopping experience for pet parents.
Complete cash register transactions and support guests with their OMNI shopping experience as needed.
Adhere to established operational guidelines, policies, and procedures.
Promote a positive culture of teamwork, inclusion, and collaboration.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and refer to the Leader on Duty as needed.
Utilize selling behaviors to identify and solve guest needs both today and in the future.
Contribute to a safe environment by maintaining safety protocols for partners, guests, and pets.
Be a part of a collaborative culture centered around solving for the health and wellness needs of pets.
Engage in career development by participating in developmental programs to support continued growth.

Benefits

Competitive base pay
$1000 sign-on bonus to be paid 90 days after employment
FlexWork Bridge Plan – Medical Insurance, including unlimited $0 copay virtual care visits
Hospital & Accident Indemnity Plans
401(K) + Company Match
Employee referral rewards
Employee Stock Purchase program
Petco Discounts
Career advancement & leadership opportunities
Generous discounts: store, grooming, dog training & veterinary care
Health and financial benefits
PTO