Dog Trainer

Petco•Dublin, CA

1d•Onsite

About The Position

Petco is a company dedicated to pet health and wellness, aiming to enhance the bond between pets and their parents. For over 60 years, Petco has provided everything pets need, from meals and toys to supplies and expert support. The company operates over 1,500 stores, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers, with a team of over 29,000 partners. Petco Love, founded in 1999, supports animal welfare groups and has helped find homes for approximately 7 million animals. As a Petco Certified Dog Trainer, you will be crucial in furthering Petco’s mission by enhancing the bond between pet parents and their dog companions. You will utilize modern dog training techniques and positive reinforcement to help develop well-behaved, happy, and healthy dogs through one-on-one sessions, group classes, and advice on basic training, environmental management, and customized plans. Additionally, you will engage with guests to provide personalized 360-degree solutions, including recommendations on healthy nutrition, services, and essential supplies, positively impacting pets' health and wellness.

Requirements

Complete the ‘Dog Training Instructor Program (DTIP)’ to become Petco Certified Dog Trainer, consisting of 6-weeks of instructor led learning and development as a Dog Training Apprentice.
Successfully run and grow the dog training business in one of Petco’s Pet Care Centers with local and national marketing support, with access to internal partner resources, networking, and client acquisition through state-of-the-art online booking and scheduling systems.
Complete the Health & Wellness Certification Program for Dog.
Approved candidates with prior experience that can pass both skill and knowledge assessments may be eligible for accelerated training.
Passion for animal care, training, and welfare and a genuine interest for improving the lives of pets and their pet parents.
Excellent communication and interpersonal skills to effectively interact with pet parents and provide clear instructions, demonstrations and applicable selling techniques.
Demonstrated ability to handle and work with dogs of all sizes, ages, and breeds in a safe and humane manner.
Strong organizational skills with the ability to manage multiple tasks and prioritize responsibilities effectively.
Flexibility to work weekends, evenings, and holidays as needed to accommodate the training schedule and store operations.
Physical stamina to stand, walk, bend, and lift heavy objects (up to 50 pounds) associated with dog training equipment and supplies.
Familiarity with computer systems and software to manage training records, schedules, and communication with pet parents.

Responsibilities

Provide World Class Dog Training Services
Attend and successfully pass Petco’s 6-week Dog Trainer Instructor Program led by a Petco Certified Dog Trainer Mentor/Academy Instructor.
Complete all assigned Workday Learning modules and DTIP Student Workbook materials per the DTIP roadmap.
Recommend and sell appropriate dog training classes, training, and supplies to ensure pet parents and their dogs have the necessary resources for a successful dog training experience.
Keep accurate records of training sessions, progress, and pet parents' feedback.
Maintain confidentiality and professionalism at all times.
Work cross functionally with the grooming and veterinary teams to provide holistic whole health solutions for all pet parents.
Complete and apply ongoing training programs to maintain a high level of expertise in the role.
Provide 360-Degree Solutions for all Petco Guests
Provide an outstanding guest experience by actively engaging with guests in the recommendation and selection of merchandise and services in accordance with their identified needs.
Generate future business through a deep understanding of the guest and their pet(s) and connection to our digital platforms.
Demonstrate a high level of awareness and knowledge for the health, welfare, and proper handling of all animals.
Perform related duties to support the Pet Care Center in achieving its performance goals.
Ensure merchandise is stocked, priced, and displayed to enhance the shopping experience for pet parents.
Complete cash register transactions and support guests with their OMNI shopping experience as needed.
Adhere to established operational guidelines, policies, and procedures.
Promote a positive culture of teamwork, inclusion, and collaboration.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and refer to the Leader on Duty as needed.
UTILIZE SELLING BEHAVIORS.
CONTRIBUTE TO A SAFE ENVIRONMENT.
BE A PART OF A COLLABORATIVE CULTURE.
ENGAGE IN YOUR CAREER.