Documents & Item Processing Supervisor

ACNB BANK • Gettysburg, PA

18h • Onsite

About The Position

Behind every accurate transaction, timely posting, and compliant record is a disciplined, detail-driven operations team. As the Documents & Item Processing Supervisor, you will be the working leader responsible for ensuring that the Bank’s item processing, document imaging, mail, and inventory functions operate with precision, consistency, and accountability. This role is ideal for an experienced bank operations professional who enjoys being hands-on, thrives in a fast-paced processing environment, and is ready to step into a visible leadership role supporting both frontline staff and senior operations leadership. Why This Role Matters This position ensures the daily operational integrity of the bank. Your leadership directly impacts: transaction accuracy regulatory compliance internal service reliability customer confidence operational continuity You are not just supervising work—you are safeguarding the systems that keep the bank running.

Requirements

• Post–high school education with a business focus (preferred).
• 3+ years of experience in bank item processing, document imaging, or related operations roles.
• Hands-on expertise with: 1. Item processing, adjustments, returns, chargebacks, and reconciliations; 2. Document imaging, scanning, indexing, and quality control; 3. Mail operations, inventory management, and courier coordination.
• Strong working knowledge of Microsoft Word, Excel, Outlook, and Windows-based processing systems.
• Demonstrated supervisory experience leading a small team in a production environment.
• Exceptional attention to detail, organization, and time management skills.
• Ability to sit for extended periods, perform repetitive tasks, lift up to 50 lbs., and maintain a valid driver’s license.

Responsibilities

• OWN DAILY PROCESSING ACCURACY AND TIMELINESS
• PROVIDE STRONG, VISIBLE FLOOR LEADERSHIP
• ENSURE COMPLIANCE, QUALITY & CONTROL
• STRENGTHEN SYSTEM & VENDOR OPERATIONS
• SUPPORT PROCESS IMPROVEMENT & BUSINESS CONTINUITY
• DEVELOP AND SUPPORT YOUR TEAM

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees