Item Processing Specialist

Salal Credit Union • Seattle, WA

1d • $22 - $30 • Hybrid

About The Position

Salal Credit Union is seeking a detail-driven Item Processing Specialist to support our Payment Services Department. This role is essential to maintaining the integrity, accuracy, and timeliness of financial transactions that impact both internal teams and external members. You will manage payment processing, draft clearing, account maintenance, legal and compliance requests, exception resolution, and fraud evaluation, ensuring operational excellence while delivering professional, responsive service.
This is an ideal role for a candidate with financial operations experience, strong attention to detail, and a process-driven mindset who thrives in a high-volume, accuracy-critical environment.
Location: This position requires a 9 AM-6 PM schedule Monday-Friday. The team works a rotating hybrid schedule that usually includes one week of remote work per month. Our Northgate office is located at 9706 4th Ave NE, Seattle, WA.

Requirements

• 1+ years of financial industry experience
• High attention to detail with the ability to manage high-volume transactional work with accuracy.
• Strong communication skills.
• High school diploma or GED preferred.

Nice To Haves

• 1+ years of payment processing experience preferred.

Responsibilities

• Reconcile various general ledgers and accounts
• Respond to internal tickets and external inquiries via phone, email, and workflow tools
• Answer questions and resolve item processing issues via email and phone
• Process consumer loan transactions, including loan and payment corrections and skip-a-pay requests
• Scan and file documents
• Assist with legal requests, including orders to withhold, power of attorney, and deceased accounts

Benefits

• Base salary of $21.53-$30.14 per hour, depending on experience. This range reflects the entire salary range for this position. The hourly rate that is likely to be offered to the selected candidate is between $24.55 - $26.70.
• This position qualifies for the employee tier of our profit-sharing bonus program with annual payouts totaling 0-8% of annual salary, depending on company performance.
• Comprehensive healthcare benefits, including health, dental, and vision insurance.
• 401(k) plan with pretax and post-tax (Roth) options, including company matching after 6 months of employment.
• Charitable contribution matching
• Monthly transportation subsidy for employees who qualify
• Tuition Reimbursement
• Company paid life, AD&D, and long-term disability insurances.
• Additional voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees