MARGARITAVILLE - DOCUMENTATION PURSER
About The Position
We are hiring for a Documentation Purser position for cruise company Margaritaville at Sea! At Margaritaville at Sea our core purpose is to create and deliver fun and escapism. This drives all we do and is the heart of our decision making. As a valued member of our team, you'll contribute to providing an incredible guest experience every day of each cruise and in every way. You’ll also have opportunities to advance your career as we continue to grow. Your career path with us starts here As a Documentation Purser, you will be responsible for preparing all the documents needed for the ship’s clearance from Port Authorities. You will also ensure that all the documentation needed for Immigration and Customs is in order, develop and maintain a working relationship with customs and immigration officials and have a strong current knowledge of the laws and procedures in each port and immigration requirements for foreign guests. 🚢 Benefits to work on board Margaritaville at Sea? Cruise Line founded by former crew member Embrace the Margaritaville lifestyle and deliver the FUN Free accommodation, food and Wi-Fi for crew Industry leading Salaries and Benefits + excellent tips Focused on Crew Career Progression Great Crew Recognition Programs and friendly atmosphere Make Memories combining Work and Travel
Requirements
- Minimum 21 years old
- Relevant ship experience is preferred
- Good level of English language
- High school diploma or equivalent is required.
- Associate degree is preferred.
- Proven work experience as a Documentation Purser or similar role.
- Data organization skills.
- Hands-on experience with MS Office and MS Excel.
- Proficient typing and editing skills.
- Interpersonal and customer service skills.
- Ability to communicate clearly both written and verbal and interact effectively internally and externally.
- Must possess problem-solving skills, able to identify and resolve issues in a timely manner.
Responsibilities
- Strive to become a good coordinator for the ship to the shoreside personnel (Port Agent, Customs & Immigration at any Port of Call).
- Prepare all the necessary documents for ship’s clearance.
- Responsible for meeting the Port Authorities with the Ship’s Agent to clear the ship.
- Gather immigration documentation when guests embark and then submitting problem documents to the Hotel Director and Port Agent for their approval or denial.
- Audit immigration information entered in computer system by pier staff. Collect missing information by directly contacting guests.
- Ensure that the passenger count is balanced, export manifests and disseminate arrival manifests to the corporate office, customs and Port Agent.
- Coordinate with the Port Agent whenever there is a medical emergency.
- Ensure that all landings are properly documented either through AMS Editrade system or regular form.
- Prepare the Non-Revenue Manifest to be sent to the Chief Financial Accountant.
- Responsible for coordinating with the corporate office regarding Reduced Rate Sailing for crew members, vendors, etc.
- Assist the Port Agent and the Customs & Immigration Officials for the Ship’s clearance.
- Upon receiving clearance from Customs & Immigration Officials, inform the Hotel Director, Guest Services Manager, Housekeeping and Inventory.
Benefits
- Free accommodation, food and Wi-Fi for crew
- Industry leading Salaries and Benefits + excellent tips
- Focused on Crew Career Progression
- Great Crew Recognition Programs and friendly atmosphere
- Make Memories combining Work and Travel
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
