Documentation & Enablement Specialist

LinkedIn • Sunnyvale, CA

6h • $80,000 - $128,000 • Hybrid

About The Position

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. The Strategic Finance Center of Excellence (COE) is focused on centralizing, standardizing, and modernizing key financial operations to unlock scale, accuracy, and strategic capacity across LinkedIn. As part of this mission, we are building a strong knowledge management foundation to ensure process clarity, consistency, and adoption across Finance. This role will play a critical part in creating and maintaining documentation that supports process alignment, onboarding, and cross-functional collaboration. We’re looking for a detail-oriented Documentation & Enablement Specialist to help build and maintain this foundation. This role focuses on creating clear, accurate, and accessible documentation that makes complex processes understandable and promotes consistent application of established practices across Finance. You will work closely with subject matter experts and process owners to capture critical knowledge through interviews, shadowing, and discovery sessions. Your work will ensure that documentation is not only comprehensive but also structured for easy adoption. You’ll maintain version control, ensure governance, and support training and enablement efforts to drive adoption. This is a hands-on role ideal for someone passionate about organizing complex information, ensuring process clarity and supporting change at scale.

Requirements

• Bachelor’s Degree in Business, Finance, or related field OR equivalent practical experience
• 2+ years of experience in process documentation, knowledge management, or content development

Nice To Haves

• 3+ years of experience in identifying process gaps or inefficiencies and providing recommendations for improvement opportunities
• Prior exposure to Finance processes (FP&A, Finance Ops)
• Experience with change management and creating enablement content.
• Ability to design and develop digital content (e.g., interactive guides, visual aids) to enhance user engagement
• Process Documentation & SOP Development
• Digital Content Creation & Visualization
• Process Mapping (e.g., Lucidchart, Miro)
• Knowledge Management Systems
• Version Control & Documentation Governance

Responsibilities

• Develop and maintain documentation such as Standard Operating Procedures (SOPs), Desktop Procedures (DTPs), job aids, and other knowledge assets (e.g., onboarding guides, process maps).
• Conduct stakeholder interviews, shadowing, and discovery sessions to capture accurate process details.
• Maintain centralized documentation repositories with clear version control and governance standards.
• Support knowledge management initiatives, including audits and updates to keep content current and aligned.
• Create training and enablement materials to support adoption at scale.
• Support the culture and values of the organization, including diversity, inclusion, and belonging, by collaborating with and helping others; Participate in organization-wide events/initiatives

Benefits

• The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans.
• For more information, visit https://careers.linkedin.com/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level