Trainer – Process Documentation & Enablement

Realm Health•Dallas, TX

About The Position

Realm Health is recruiting a hands-on Trainer responsible for learning our day-to-day operations, documenting them into clear Standard Operating Procedures (SOPs), and designing and facilitating training that drives consistent execution across teams. This role is ideal for someone who enjoys working closely with the business, can quickly absorb new processes, and takes pride in turning complexity into clarity. You will work directly with leadership and frontline teams to ensure that our training aligns with our operations.

Requirements

Bachelor's Degree in Business or related field, or equivalent experience required.
2–5+ years of experience in training, enablement, operations, or process documentation
Experience documenting workflows or creating SOPs
Strong presentation and facilitation skills
Clear, concise writing ability
Ability to learn new systems and processes quickly

Responsibilities

Learn operational workflows through shadowing, observation, and collaboration with internal teams
Document processes into clear, usable SOPs that support consistency and scale
Maintain and update SOPs as processes evolve
Flag gaps, redundancies, and inconsistencies in current workflows
Design onboarding and refresher training aligned to documented SOPs
Create training materials, including slides, guides, and job aids
Facilitate live and virtual training sessions for new hires and existing employees
Ensure training is practical, engaging, and execution-focused
Partner with team leads to reinforce process adherence and adoption
Support new hire ramp and ongoing skill development
Help establish repeatable training standards as the organization grows
Other duties as assigned