Documentation Analyst
About The Position
Business Analyst (Process Documentation & Royalty Systems) 100% Remote | Consultant Opportunity with a Leading Publisher Are you a detail-oriented Business Analyst who enjoys bringing clarity and structure to complex processes? We're partnering with a well-known publishing organization seeking a Business Analyst to document and formalize critical business workflows across royalty operations and related business functions. This is an excellent opportunity for someone who thrives on process discovery, stakeholder collaboration, and creating documentation that becomes the foundation for long-term operational success.
Requirements
- 5+ years of business analysis or process documentation experience
- Strong experience creating process maps and workflow documentation using tools such as Visio, Lucidchart, or similar platforms
- Experience working with royalty management systems, including Biblio or comparable solutions
- Comfortable incorporating AI tools into daily workflows and documentation processes
Nice To Haves
- Royalty accounting, licensing, publishing, or intellectual property operations
- Financial or operational system implementations, transitions, or rollouts
- Experience documenting highly regulated or complex business processes
- Familiarity with royalty management and distribution workflows
Responsibilities
- Analyze existing documentation, support tickets, notes, and operational materials to understand current workflows.
- Develop clear and comprehensive process documentation, including: Process maps, SOPs, Workflow diagrams, Decision trees, Exception-handling guides
- Partner with business stakeholders to validate processes and uncover undocumented workflows.
- Identify process inconsistencies, manual workarounds, and operational gaps.
- Prioritize documentation efforts based on business impact and process volume.
- Utilize AI-powered tools to accelerate documentation creation and improve efficiency.
- Organize and maintain documentation repositories for future operational use.
- Deliver finalized documentation packages that support training, scalability, and business continuity.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
