Document Processing Specialist
About The Position
Braille Works is a family-owned, Christ-centered company and one of the nation's leading providers of reading materials for people who are visually impaired and blind. We are dedicated to Making the world a more readable place™, delivering high-quality, accessible documents for clients in healthcare, finance, and education. Document Production Team Members are responsible for producing accurate digital documents and transcription output in alignment with documented standards, client specifications, and assigned priorities. This is an execution-focused role with responsibility for meeting defined productivity, accuracy, and quality targets while completing work in the correct sequence to support SLAs. Team Members operate within structured workflows, apply standards consistently, and seek clarification when needed. This role does not include ownership of workflow decisions, quality standards, or process design. This is a structured, repetitive, detail-focused work role with a steady, consistent pace for extended periods, involving daily productivity and accuracy expectations. It is not a creative or flexible workflow role.
Requirements
- Strong attention to detail and accuracy
- Ability to follow structured workflows
- Comfortable in deadline-driven environments
- Strong time management and focus
- Basic computer skills (Microsoft Office)
- Reliable and consistent work habits
Responsibilities
- Produce accurate, high-quality document output and transcription
- Complete work in required sequence, including rush priorities
- Review and proof work for accuracy and compliance
- Meet productivity, accuracy, and quality targets
- Follow workflows and formatting standards
- Seek clarification and escalate issues
- Apply feedback and improve performance
- Maintain focus during repetitive, detail-oriented work
- Adapt to new systems and process updates
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
