Document Management Technician

Markel•Omaha, NE

1d•Hybrid

About The Position

The Document Management Technician is responsible for executing prescribed Performance Goals outlined by the Document Management Supervisor within the Specialty Division of Markel. Performance Goals articulate productivity and accuracy standards for the Document Management Technician. This role involves assisting with the processing or routing of incoming documents or email requests, recognizing Underwriting, Claims, or Audit documents to make appropriate processing decisions, and executing assigned Performance Goals by following prescribed training guidelines. The technician will adhere to prescribed productivity and accuracy standards and contribute to team meeting service level standards set forth by department leadership, while maintaining a professional working relationship with colleagues at Markel.

Requirements

High School Diploma Required
Strong written and typing skills
Strong oral communication skills
Adequate in Microsoft Office products (Outlook, Word, Excel)
Strong Team Player
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Responsibilities

Assist with the processing or routing of a variety incoming documents or email requests
Recognition of Underwriting, Claims, or Audit documents to make appropriate decision on processing
Understanding and expertise to execute on assigned Performance Goals via following prescribed training guidelines
Adhere to prescribed productivity standards
Adhere to prescribed accuracy standards
Contribute to team meeting service level standards set forth by department leadership
Maintain a professional working relationship with colleagues at Markel.