Document Management Assistant

Lawley Services IncBuffalo, NY
$45,000 - $63,250Onsite

About The Position

Provide administrative support to our Document Management center, which supports all our branches in scanning, downloading insurance information from carrier websites, distribution of emails, routing of faxes and processing of incoming and outgoing mail. This role offers high professional visibility with regular interaction across all levels of the organization, while also serving as a key backup resource to support front desk operations and ensure a seamless office experience. Phone handling, greeting and assisting visitors, etc. Expand and grow in your role when supporting miscellaneous duties as requested.

Requirements

  • Minimum of 2-3 years experience in a similar or related position
  • High School Diploma or equivalency required
  • Experience with MS Word and Excel as well as windows-based computer programs
  • Familiarity with processing of incoming and outgoing mail
  • Incredible attention to detail and organizational skills
  • Ability to work independently and on a team
  • Positive attitude, even in a fast-paced environment
  • A passion to make customers and coworkers feel important and valued
  • Capability to work quickly and efficiently
  • Precise communication skills, even under time constraints

Nice To Haves

  • Associates’ Degree preferred
  • Experience with scanning equipment and electronic postage equipment is a plus

Responsibilities

  • Scanning
  • Downloading insurance information from carrier websites
  • Distribution of emails
  • Routing of faxes
  • Processing of incoming and outgoing mail
  • Supporting front desk operations
  • Greeting and assisting visitors
  • Phone handling
  • Supporting miscellaneous duties as requested

Benefits

  • Competitive salary
  • Referral bonuses
  • Medical
  • Dental
  • Vision
  • 3 weeks of PTO (prorated based on start date)
  • Generous holiday schedule
  • Company 401K contribution
  • Educational support
  • Career development
  • Growth opportunities
  • Job Security
  • Unlimited Volunteer Time Off opportunities
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service