Document Custody Associate – Doc Ex

U.S. Bank • Saint Paul, MN

4d

About The Position

The Document Review Associate performs routine and/or repetitive clerical functions according to standard procedures or instructions. Responsible for researching various issues and reporting exceptions for Corporate Trust clients to ensure client satisfaction, quality control, and compliance with custodial agreements. Reviews loan (or collateral) documents, handles file processing and works with external/internal clients and contacts to determine the source of any problems and correct errors.

Requirements

• Associate's degree, or equivalent work experience
• Three or more years of related experience
• Ability to push, pull, and/or lift 20-30lbs
• Ability to sit and/or stand for long periods
• Ability to bend or squat
• Willingness to climb step ladders up to 10 feet high
• Basic reading, writing, and mathematical skills
• Ability to collect, organize, and prioritize information
• Ability to complete repetitive tasks daily and meet production goals, including deadlines
• Strong attention to detail and time management skills, specifically with collecting, organizing, and sorting letters and numbers
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

Nice To Haves

• Thorough knowledge of general office procedures and clerical skills
• Well-developed customer service skills
• Effective verbal and written communication skills

Responsibilities

• Performs routine and/or repetitive clerical functions according to standard procedures or instructions.
• Researches various issues and reports exceptions for Corporate Trust clients.
• Ensures client satisfaction, quality control, and compliance with custodial agreements.
• Reviews loan (or collateral) documents.
• Handles file processing.
• Works with external/internal clients and contacts to determine the source of any problems and correct errors.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees