Document Custodian Vault Analyst

Computer Task Group, Inc • Buffalo, NY

2d • Onsite

About The Position

CTG is seeking to fill a Document Custodian Vault Analyst opening for our client. Join a fast-paced team responsible for the secure management, tracking, and maintenance of confidential documents in a controlled vault environment. The ideal candidate is highly organized, detail-oriented, and committed to maintaining the highest standards of accuracy, security, and compliance.

Requirements

• High school diploma or GED required.
• Previous experience in document control, records management, administrative support, banking operations, or a related field.
• Strong attention to detail with excellent organizational skills.
• Proficiency with Microsoft Office and basic computer applications.
• Ability to accurately perform data entry and manage confidential information.
• Ability to lift and move document boxes as needed.

Nice To Haves

• Associate degree in Business Administration or a related discipline.
• Experience in a secure records, financial services, banking, or document management environment.
• Familiarity with document management systems and records retention practices.
• Experience supporting compliance or audit activities.
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Responsibilities

• Receive, catalog, store, retrieve, and archive confidential documents.
• Maintain accurate document inventories and chain-of-custody records.
• Process document requests while ensuring timely and accurate fulfillment.
• Perform quality control checks to verify document accuracy and completeness.
• Operate document tracking systems and update records as documents move through the lifecycle.
• Maintain document security and ensure compliance with company policies and regulatory requirements.
• Support audits by locating and providing requested documentation.
• Identify and report document discrepancies or process improvement opportunities.
• Safeguard sensitive information with strict confidentiality.
• Follow established records management and document retention procedures.
• Maintain an organized and secure vault environment.
• Collaborate with internal departments to support document retrieval and storage needs.
• Meet productivity, accuracy, and service level expectations.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED