Document Control Specialist II (Onsite: Sacramento, CA)

Vitu • Sacramento, CA

1d • Onsite

About The Position

The Document Control Specialist II role is a position in our Document Management Group in the Research Team. The role will include multiple activities within a secure area. Document Control Specialists are required to handle documents in a timely, accurate, and efficient manner while maintaining a consistent flow from one department to the next. This role may be performing functions such as receiving, sorting, scanning, batching, filing, pulling, validating, releasing documents, or resolving errors on accounts.

Requirements

• High School Diploma/GED and 1-3 years’ experience in a related field or any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience.
• Requires strong knowledge of Microsoft Word, Excel, PowerPoint.
• Excellent interpersonal and collaborative skills to work effectively with teams throughout organization
• Ability to work in a fast-paced environment, receptive to change and able to multitask.
• Ability to learn processes and procedures quickly
• Ability to prioritize workload and produce quality results.
• Attention to Detail; good organizational skills; adaptability; demonstrate consistent accuracy and thoroughness; efficient and timely completion of work.

Nice To Haves

• Knowledge of DMV title processing
• Knowledge of Kofax & TMS
• Attention to detail.
• Strong communication skills.

Responsibilities

• Partner with various departments to research and locate missing titles, file batches, and fix errors when they occur, using available resources and investigative skills.
• Use company proprietary software for research and data entry.
• Retrieve perfecting documents from a secured vault repository.
• Handle documents in a timely and efficient manner while maintaining consistent flow from one department to the next.
• Ensures that the assigned work is always completed within our service level agreements.
• Follows established procedures and compliance requirements.
• Assist in all areas of the department as needed. (Scanning, Verifying, Quality Control, ICM and TV)
• Analyze documents to determine the appropriate action and routing based on document type and client requirements or expectations.
• Process title documents with a high level of accuracy and quality through complex sorting, logging, identifying, matching, entering, auditing, routing, and researching as required.
• Solicit customer feedback to improve service.
• Ability to work a flexible schedule as needed, including occasional overtime.

Benefits

• Healthcare Coverage for you and your family covering Medical, Dental & Vision
• Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Generous PTO
• Pet Insurance
• Retirement Planning
• ID Theft Insurance
• Life and Disability Insurance
• Commuter Benefits
• Accident & Hospital, Critical Illness Insurance
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED