3400 - Audit - Reg Processing - Document Control Specialist II

Vitu • Sacramento, CA

2d • Onsite

About The Position

The Document Control Specialist I role is an entry-level position in our Document Management Group. The role will include multiple activities within a secured area. Document Control Specialists are required to handle documents promptly, accurately, and efficiently while maintaining a consistent flow from one department to the next. This role may perform functions such as receiving, sorting, scanning, batching, filing, pulling, or validating.

Requirements

• High School Diploma/GED.
• Requires strong knowledge of Microsoft Word, Excel, PowerPoint.
• Excellent interpersonal and collaborative skills to work effectively with teams throughout the organization.

Nice To Haves

• Knowledge of DMV title processing.
• Attention to detail.
• Strong communication skills.

Responsibilities

• Open and sort incoming mail to be routed to the correct internal department, or returned to the client according to our internal documentation.
• Identify and distinguish between the various types of incoming documents to ensure correct routing.
• Sort vehicle titles received by client, by state, template and document type and create batches with a high degree of accuracy.
• Maintain tracking logs for incoming mail.
• Ensure all interoffice items and client return packages include a routing cover sheet.
• Enter and create batch folder labels for the correct client and document type.
• Process all mail in date received order.
• Validate other agent's return client mail shipments as assigned.
• Utilize shipping software to return packages to clients.
• Complete and attach tracking tags to all mail trays.
• Use company proprietary software for research, data entry, and account follow-up activity.
• Follow instructions and maintain workflow standards.
• Attain production and quality goals.
• Adhere to all company policies and procedures.
• Execute escalated or expedited transactions.
• Perform other duties as necessary.
• Ability to work a flexible schedule as needed, including occasional mandatory overtime.

Benefits

• Healthcare Coverage for you and your family covering Medical, Dental & Vision
• Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Generous PTO
• Pet Insurance
• Retirement Planning
• ID Theft Insurance
• Life and Disability Insurance
• Commuter Benefits
• Accident & Hospital, Critical Illness Insurance
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED