Document Control Coordinator

DriveTime • Mesa, AZ

12d • Onsite

About The Position

DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.
In short, as the Document Control Coordinator, you will help contribute to a results-oriented and high-performance team. The Document Control department is responsible for the maintenance of original contracts, titles and title applications for all of DriveTime . In long, you will: Verify and service titles, distribute documents to correct departments and ultimately the return of the documents to the customer or outside vendor at the time the loan is completed. Work closely with internal department to meet their document processing needs. Ensure guidelines for securing loans are consistently being met. Manage the flow of documents in the right direction from one point to another promptly. Review and update account information as it pertains to documents sent and received. Maintain on-site and off-site storage documents. Mailing and shipping of documents or other materials. Work with multiple databases. Handle incoming calls and make outbound calls to/from customers and third-party vendors. Make contact and maintain relationships with DriveTime dealerships. Research state and county guidelines and policies about title inquiries. Performs other related duties as assigned.

Requirements

• Excellent verbal and written communication skills
• The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management
• A mind for the details
• Agile in a fast-paced environment
• Thriving in an environment that never stops, is a must
• Plays well with others
• Passionate and goal-oriented
• Fantastic problem solver
• High School Diploma or GED required
• Must be comfortable working on site and have availability weekdays from 7am-4pm

Nice To Haves

• 1 year of professional experience including administrative, data entry, customer service, sales and/or retail industry; financial services or titles experience preferred

Responsibilities

• Verify and service titles
• Distribute documents to correct departments and ultimately the return of the documents to the customer or outside vendor at the time the loan is completed
• Work closely with internal department to meet their document processing needs
• Ensure guidelines for securing loans are consistently being met
• Manage the flow of documents in the right direction from one point to another promptly
• Review and update account information as it pertains to documents sent and received
• Maintain on-site and off-site storage documents
• Mailing and shipping of documents or other materials
• Work with multiple databases
• Handle incoming calls and make outbound calls to/from customers and third-party vendors
• Make contact and maintain relationships with DriveTime dealerships
• Research state and county guidelines and policies about title inquiries
• Performs other related duties as assigned

Benefits

• Medical, dental, and vision
• 401(K)
• Company paid life insurance policy
• Short and long-term disability coverage
• Growth Opportunities
• Tuition Reimbursement
• Wellness Program
• Gratitude is Green
• Game Room
• In-House Gym
• Social Events
• Company outings
• Personal rewards
• Amazing prizes
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees