Document Administrator

United Midwest Savings Bank • Westerville, OH

2d • Hybrid

About The Position

About UMWSB: We are not your typical bank, and we like it that way. Our four business pillars, SBA Lending, Consumer Lending, Mortgage Lending, and Deposit Banking allow us to attract unique candidates of all experience levels to join our growing team. What We Stand For Our products, services, and expertise have the feel of a small community bank, but the reach of a national brand. We at United Midwest Savings Bank are proud of the responsible, ethical manner in which our company has operated since its opening. We realize our success is a direct result of meeting our customer's needs and we continue to operate with your interests as our guide. Join Our Team We're looking for a detail-oriented Document Administrator to support our post-closing and documentation processes. This is a great opportunity for someone who thrives on organization, accuracy, and working behind the scenes to ensure everything runs smoothly. If you're someone who enjoys working with data, documents, and cross-functional teams, and takes pride in getting the details right, we'd love to hear from you. In this role, you'll play a key part in maintaining the integrity and accuracy of our loan files and supporting documentation processes.

Requirements

• Strong attention to detail and organizational skills
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Comfortable working with documentation, tracking systems, and administrative processes
• Strong communication skills and a collaborative mindset
• Ability to handle sensitive information with confidentiality and accuracy
• Bachelor's degree; minimum 1 year of Banking or Insurance experience and/or training; or equivalent combination of education and experience.
• Paralegal certification may be substituted for college degree.
• Practical experience in an office documentation position.
• Experience of successfully working in and contributing to a workplace team environment
• Excellent time management skills, establish priorities and meet deadlines
• Basic Office Machine Operation Skills, Printers, Scanners, Copiers, Fax, postage machine, etc.

Responsibilities

• Assist with the post-closing document receipt and review process
• Support QC Processors to ensure documentation is completed accurately and within required timeframes
• Handle day-to-day administrative tasks including scanning, filing, photocopying, faxing, and archiving documents
• Ensure proper file setup and organization of records
• Maintain and monitor tracking reports for loan file exceptions, missing trailing documents, and flood insurance coverage
• Partner with the operations team to resolve documentation errors, omissions, or discrepancies
• Assist with loan document research as needed
• Prepare and provide files for audits, reviews, exams, and special projects
• Ensure compliance with all bank policies, procedures, and applicable regulations
• Support additional projects and responsibilities as assigned

Benefits

• Opportunity to build experience in banking operations and documentation processes

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level