Doctor Onboarding & Offboarding Coordinator

Specialty1 Partners•Houston, TX

38d•$23 - $25

About The Position

The Doctor Onboarding & Offboarding Coordinator is responsible for owning the full lifecycle of doctor onboarding and employee offboarding across Specialty1 Partners. This role ensures that doctors are fully credentialed, introduced, and operationally prepared to begin practicing in supported practices, and that all employee separations are handled thoroughly, accurately, and consistently. This role serves as the central point of coordination for transitions into and out of the organization, partnering closely with recruiting, operations, payroll, IT, and clinical leadership to deliver a seamless experience while maintaining accurate records and compliance across systems. Key Responsibilities: Doctor Onboarding Own and manage the end-to-end onboarding process for doctors joining supported practices Coordinate and track credentialing, licensing, and required documentation to ensure timely completion Manage onboarding timelines and proactively follow up with internal teams, practices, and providers to prevent delays Coordinate introductions with clinical leadership, operations, marketing, and supported practice teams Ensure system access, equipment setup, and operational readiness are completed prior to start dates Maintain accurate onboarding records and status tracking in UKG and related systems Identify onboarding risks or gaps and escalate issues as needed Employee Offboarding Execute all employee offboarding processes from initiation through completion of COBRA eligibility Coordinate equipment return, system access removal, and completion of offboarding checklists Conduct or coordinate exit interviews and ensure feedback is documented appropriately Ensure UKG profiles are updated accordingly including, termination details, and offboarding documentation accurately and timely Partner with HR, Payroll, IT, and Operations to ensure clean and compliant offboardings Ensure no outstanding tasks or loose ends remain following employee separation Why This Role Exists: The Doctor Onboarding & Offboarding Coordinator role exists to bring ownership, consistency, and accountability to critical transition points within the organization. As Specialty1 Partners continues to grow across multiple states, timely doctor onboarding and clean, compliant employee offboarding are essential to operational stability, data integrity, and the overall employee and provider experience. This role ensures that transitions are well-managed, well-documented, and aligned with organizational standards. Expectations: Ownership & Accountability – Serve as the clear owner of doctor onboarding and employee offboarding processes, ensuring nothing falls through the cracks. Cross-Functional Collaboration – Partner effectively with recruiting, operations, payroll, IT, and clinical leadership to execute transitions smoothly. Process Consistency – Follow established workflows while identifying opportunities to improve efficiency and accuracy. Data Integrity – Maintain accurate, up-to-date records in UKG and related systems at all times. Communication – Provide clear, timely updates to stakeholders throughout onboarding and offboarding processes. Continuous Improvement – Identify recurring issues or bottlenecks and recommend process enhancements.

Requirements

2–4 years of experience in onboarding, HR operations, credentialing, or employee lifecycle support
Strong organizational skills with exceptional attention to detail
Ability to manage multiple workflows and competing priorities simultaneously
Excellent written and verbal communication skills
Proficiency in Microsoft Office applications, including Word and Excel
Experience working with HRIS systems (UKG preferred)
Dental Credentialing Experience
Ability to work independently while partnering cross-functionally

Responsibilities

Own and manage the end-to-end onboarding process for doctors joining supported practices
Coordinate and track credentialing, licensing, and required documentation to ensure timely completion
Manage onboarding timelines and proactively follow up with internal teams, practices, and providers to prevent delays
Coordinate introductions with clinical leadership, operations, marketing, and supported practice teams
Ensure system access, equipment setup, and operational readiness are completed prior to start dates
Maintain accurate onboarding records and status tracking in UKG and related systems
Identify onboarding risks or gaps and escalate issues as needed
Execute all employee offboarding processes from initiation through completion of COBRA eligibility
Coordinate equipment return, system access removal, and completion of offboarding checklists
Conduct or coordinate exit interviews and ensure feedback is documented appropriately
Ensure UKG profiles are updated accordingly including, termination details, and offboarding documentation accurately and timely
Partner with HR, Payroll, IT, and Operations to ensure clean and compliant offboardings
Ensure no outstanding tasks or loose ends remain following employee separation