Doctor Coordinator

DoveLewis ER + Specialty Hospital•Portland, OR

2d•Onsite

About The Position

DoveLewis Veterinary Emergency and Specialty Hospital is hiring a Doctor Coordinator to join our hospital support team. The Doctor Coordinator supports the receiving ER Veterinarians by performing administrative duties and communicating with the Charge Nurse in coordinating patient flow in a fast-paced, high volume emergency setting.

Requirements

Knowledge of veterinary practice and safety measures.
Working knowledge of veterinary computer systems to input charges and other client/animal information.
Knowledge in general janitorial and cleaning methods.
Teamwork and interpersonal skills to work in cooperative and close fashion within critical care environment.
Customer service skills.
Ability to work in stressful situations associated with high volume, urgent care animal practice where accuracy, organization, and flexibility is always needed.
Ability to have a flexible schedule and work varied shifts as needed, including holidays and on-call.
Self-motivated
Ability to multi-task in a fast-paced environment and work with high attention to detail.
Minimum of one year working in Client Care, preferably in the veterinary field.
Pre-employment drug screen for illegal substances and background screens required.

Nice To Haves

Understanding of animal behavior and knowledge of safe animal restraints practices preferred.
Valid driver’s license for driving the DoveLewis transport van desired.
Experience in critical care or emergency small animal care in private, non-profit, or educational organization preferred.
Any suitable combination of experience or education may substitute.

Responsibilities

Record patient history from the registration sheet into the patient medical record
Attach rDVM records, pictures, diagnostics, etc. to the patient medical record, and create a written summary as needed in the patient history
Begin discharge templates for DVM approval and finalization
Dispense prescriptions per DVM instructions
Track and help finalize diagnostics
Coordinate with Charge Nurse to schedule procedures
Coordinate patient care, such as surgery and ultrasounds between departments
Locate and room patients
Follow up on client communications as appropriate
Schedule specialty consultations for clients
Create cost estimates per DVM instruction
Review and discuss cost estimates with clients
Get client signatures on informed consent and estimates as appropriate
Set up for specific exam types including fluorescein stain and ear cytology
Call poison control, outside pharmacies, or any other organization that can remove administrative tasks from doctors