Dockhand

MCDONALD COMPANIESGreen Bay, WI
Onsite

About The Position

South Bay Marina, a division of McDonald Companies in Green Bay, WI, is seeking a customer-focused Dockhand for the summer season (13 weeks, May – September). The marina offers services including a 240+ slip marina, a year-round marine equipment service center, and a retail space. The Dockhand will provide world-class customer service and support marina operations.

Requirements

  • Must be 18 years or older or have the ability to provide a working permit.
  • Possess a valid driver’s license.
  • Have open availability during nights, weekends, and holidays.
  • Ability to perform trained job duties without excessive supervision.
  • Ability to perform job duties requiring extended periods of standing.
  • Ability to bend, stoop, pull, push, and lift up to 50lbs.

Responsibilities

  • Provide excellent customer service in a professional and approachable manner.
  • Perform cleaning and janitorial duties for facilities around the Marina grounds.
  • Assist slip-holders with securing boats to the dock and connecting/monitoring utility devices.
  • Perform general grounds-keeping tasks such as power washing, weed pulling, and hauling garbage cans.
  • Manage the slip-holder’s lounge, ensuring all amenities are maintained to a high standard.
  • Follow established rental boat procedures to comply with legal and safety standards.
  • Manage and control fueling of vessels at the on-site fuel dock.
  • Utilize marine-data software for cash or credit transactions.
  • Maintain a safety-first mindset throughout all duties.
  • Answer phones and customer questions as needed.
  • Provide assistance to any customers as requested.
  • Coordinate daily tasks with internal individuals as required.
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