Dock Supervisor

Saia•Syracuse, NY

2d•Onsite

About The Position

Saia is a logistics and transportation company committed to its people, customers, and community. The Dock Supervisor position involves supervising terminal operations, including sorting, handling, loading, and unloading freight. This role manages daily dockworker activities and ensures compliance with company policies and government regulations. Saia offers opportunities for skill development, career advancement, competitive compensation, and benefits.

Requirements

Must be at least 18 years of age.
High school diploma or GED.
Authorized to work in the United States.
Read, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various shipping documents, reports and records required of the position.

Nice To Haves

5+ years of warehouse, freight, dock, forklift, or pallet jack experience.
Prior supervisory experience.
Strong knowledge of Department of Transportation (DOT) regulations and safety procedures.
Forklift certification or hazmat training.
Strong attention to detail and accuracy in verifying shipments.

Responsibilities

Oversees safe and efficient dock operations for all terminal staff.
Directs and evaluates dockworkers to ensure proper use of equipment and adherence to procedures.
Conducts daily inspections to maintain compliance with company policies, Department of Transportation standards, and other regulatory requirements.
Trains and coaches dockworkers on safety practices, operational performance, customer service, and equipment usage.
Reviews operational reports and provides recommendations to improve terminal efficiency and service.
Promotes and enforces a safe, clean, and organized dock environment.